• Report: #373868

Complaint Review: Logo Design Guru

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wednesday, September 17, 2008
  • Last Posting: Monday, May 10, 2010
  • Reported By:Hendersonville Tennessee
Logo Design Guru
3000 W. Cabot Blvd Langhorne Pennsylvania U.S.A.

Logo Design Guru does not do what they advertise and are a RIPOFF Langhorne Pennsylvania

*Consumer Comment: You would have refunded? My experience says otherwise....


1Author 1Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
I ordered a logo, got their basic package, they advertise all it costs is 99.00 to start with the remanider to be paid when the logo is done. I was charged the full amount up front. Not only that, I paid 100.00 extra to have the job rushed for the next day. I was not notified when the first draft was completed. 3 days later no logo. I have called them 4 times. I did not meet my deadline. What a ripoff. Buyer beware.

Frazier Marine Group
Hendersonville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 9/17/2008 1:35:27 PM and is a permanent record located here: http://www.ripoffreport.com/advertising-deceptive/logo-design-guru/logo-design-guru-does-not-do-w-3fz58.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Logo Design Guru

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Owner of Company

Logo Design Guru's Perspective... Very Different

AUTHOR: Joe Witte - Langhorne (United States of America)

I conducted some research on this project. Here are the facts:

1) Client ordered the logo on 9/15/2008.

2) First draft was uploaded on 9/16/2008.

3) client gave a revision on 9/16/2008.

4) we provided 3 drafts, and the client finalized the logo on the 19th, 4 days after the order was placed. Project is complete.

I'm baffled that they would place this complaint. Either this, or this is not the client who is posting this report, because the facts posted by the previous person do not add up. Also, we only charge $99 to start a project. This client ordered the $99 project, plus $100 to have everything next day. This was all completed. Sorry we weren't able to satisfy them, but i believe we did everything we promised. I saw no complaints in our system. If we hadn't, we would certainly have refunded them.

 

Sincerely, Joe Witte, Exec VP and Partner

www.LogoDesignGuru.com

 

 


Respond to this report!
What's this?

#2 Consumer Comment

You would have refunded? My experience says otherwise....

AUTHOR: tracyb - Yorba Linda (USA)

Joe,

You claim that you don't have a customer complaint on file, but if you did you would have refunded the customer.  How about my case?  I have an active BBB complaint against your company and you're still trying to deny my refund.  I've been dealing with Rod and Martin O'Connor -  no refund. 

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Advertisers above have met our
strict standards for business conduct.