• Report: #564738

Complaint Review: reliable remodelers, brandon estep, todd hampton

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  • Submitted: Thursday, February 04, 2010
  • Posted: Thursday, February 04, 2010
  • Reported By: didasko — lakewood Colorado United States of America
reliable remodelers, brandon estep, todd hampton
Internet Oregon United States of America

reliable remodelers, brandon estep, todd hampton Quinn street charged my card 3 weeks after i sent the notice cancelling the service==credit card fraud Internet, Oregon


1Author 0Consumer 0Employee/Owner

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horrible service from Brandon, couldn't get return calls

contract says within 20 miles but i repeatedly kept being sent leads that were further than 20 miles.  When I finally reached Brandon, he said he just had a baby...sorry...then he said that they were only suppose to come "close" to 20 miles, that I couldn't reject a lead because it was further than 20 miles.  He charged me for them.  then, i cancelled the service writting to the email on the contract. He suggested we just use zip codes to avoid the problem, I told him that was fine til the service was finished.  The company has 9 days from the date of cancellation to stop the service.  But what they don't tell you is that they keep refilling your propack.  they keep charging your account even though it is canceled.  Legally, they can not do that.  they can not refill if you have canceled.  they can use up all the money you have in there but they can not refill.  I have already spoken to an attorney. Then 3 weeks after cancelation date, they are still charging my account. I have reported it to the attorney general in Oregon and I will fly out there personally to appear in court.  there are several people who are going for a class a action.  we need to stand together against these crooks. 

This report was posted on Ripoff Report on 2/4/2010 8:04:18 PM and is a permanent record located here: http://www.ripoffreport.com/advertising-deceptive/reliable-remodelers/reliable-remodelers-brandon-e-9e249.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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