• Report: #514520

Complaint Review: Smokingeverywhere

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  • Submitted: Sunday, October 25, 2009
  • Posted: Sunday, October 25, 2009
  • Reported By: Rand — Las Vegas Nevada USA
Smokingeverywhere
5600 NW 102nd Ave. Suite A Sunrise Florida 33351 United States of America

Smokingeverywhere Try our new Electronic Cigarette for free, We'll only Charge you a hundred dollars, whether you want ot or not Sunrise, Florida


1Author 0Consumer 0Employee/Owner

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Ad's says pay shipping and handling of $9.95 The product is (Free) - email is then sent (I found mine in my Yahoo spam folder) that you must call their number and "qualify for their promotion. I did not call right away so they called me two days later. said the $9.95 was for S&H and the product cost $99.95 - I could try it for 14 days and send it back (at my expense) and I would only be out the original $9.95. If I decide to purchase immediately I could buy it for $69.95. I told them I would try the 14 day deal and did not want any other offer. they verified my shipping address and I was fine with that. 3 days later I get another call and to go through the whole process again. I told them I already talked with someone and didn't need to (re-register), then 3 days later I got another call, this time they said the product was shipping the following day and wanted to know if I wanted to buy the product upfront I told them no. 3 days later I get yet another call telling me the product would be shipped out the following day. by this time I just told them to cancel the entire deal and don't send anything and refund my $9.95. 3 days later I received the product in the mail with an invoice that totaled over $100.00 with more shipping and handling. I tried the product and was not satisfied (I have tried similar products for reference) but was informed that I could not return it even if less than 14 days, the EULA says once I had used the product it cannot be returned, and would be charged on my card the entire amount of the invoice. the original @9.95 was charged against my account the day I placed the order. the 14 days started the day they send it (The man on the phone told me) - You can not get back to them via their 800 number and/or their automated phone. they did not respond to any emails. I registered with their company a member and was sent return emails immediatly (might have been automated too) since 4 agents spoke with me and none of them knew the other one had already spoken with me. I'll continue to file complaints via email and phone (If I ever Get on with them) and keep you informed.

I checked with the Florida BBB and they gave them an "F" rating, I also filed a complaint with them.

This report was posted on Ripoff Report on 10/25/2009 2:52:11 AM and is a permanent record located here: http://www.ripoffreport.com/advertising-deceptive/smokingeverywhere/smokingeverywhere-try-our-new-57e29.htm.

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