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Expedia Flight cancelled with 5 hours before departure an 3 days trip, Internet
*UPDATE by author: Expedia nightmare
2Author
0Consumer
0Employee/Owner
I got an email at around 12 at noon and checked the email only at about 1 oclock in which they tell me that one leg of my trip was cancelled but not because the flight was cancelled without any call on my cell. That was 5 hours before departure on a long trip with three flight changes.
They cancelled that leg two times before the trip, in the last tw days than i send 2 hours in the phone to have re assigned the ticket/seat for that leg only to have it cancelled the third time as i said 5 hours before departure and only notified by email.
You cannot imagine what pain could be to talk 2 hours on the phone get the seat and have it canceeled necxt day again this 3 times
So my fiancee was so upset for not being able to get there she was supposed to make reservations, I took a day off.
I would not wishh my worst enemy to have this happen to them
I do not want to speculate but my guess is that they sell your ticket to other persons since my seat was gone and the flight is not cancelled then they blame it on Delta and right now i do not know about the refund, they told me that a manager will call me back in a short time and of course hour later no call. I spent almost 2000 dollars for this trip
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REBUTTALS & REPLIES:
2Author
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Updates & Rebuttals
#1 Update By Author
AUTHOR: Dan - anaheim (United States of America)
SUBMITTED: Thursday, June 23, 2011
POSTED: Thursday, June 23, 2011
The same day I was supposed to travel on a long flight with three stops/connections I got an email in which they tell me that one leg of my trip was cancelled but not because the Delta airlines cancelled the flight but because it was given to other passenger. Cancelled without any call on my cell just an email.
They cancelled that leg two times before the trip, in the last two days than i stay 2 hours on the phone to have the seat re assigned
One cannot imagine what pain could be to talk 2 hours on the phone get the seat and have it cancelled next day again this 3 times the last three days.
My fiancee was so upset for not being able to get there she was supposed to make reservations, I took a day off from work. I would not wish my worst enemy to have this happen to them I do not want to speculate but my guess is that they sell your ticket to other persons since my seat was gone and the flight is not cancelled then they blame it on Delta.
They tell you see it is Delta who cancelled the filght. But hello why is that? I bought the ticket through Expedia website knew nothing about Delta, you got to have a business agreement with
them so that they do not upsell your seat last minute.
What kind of protection is for the consumer in this case?
I was not even aware that this could happen to me I would not have used their website and
have so much pain, it drains you of all your energy, people envolved are frustrated and ruins your relationships be it business, marriage etc You see darling I was so stupid to get the ticket thorugh Expedia website I did not make a search on rip off reports before making reservations
I have never beleived it is possible to have your tickets taken away last minute
