• Report: #833785

Complaint Review: klm

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  • Submitted: Saturday, February 04, 2012
  • Posted: Saturday, February 04, 2012
  • Reported By: thomasbentley — cardiff Nationwide United Kingdom
klm
amsterdam Interamsterdamnet Internet United States of America

klm absent customer support Internet,amsterdam, Internet


1Author 0Consumer 0Employee/Owner

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october 2011 flight rome to cardiff  vis amsterdam, delayed us in the airport due to lack of stands for the plane so we missed connecting flight, all the staff couldn't care less including ground staff: had to stay in airport hotel over night, lost our bags , were never put on in rome so did not arrive back to cardiff for 4 days. JANUARY 2012 FLIGHT CARDIFF TO DUBAI via amsterdam, to catch cruise arrived in amsterdam and 15 minutes before dubai departure cancelled the flight due to technical reasons, i'm sure it was due to it being half full meaning we missed our cruise ship connection, attitude they could not care less, totally unwilling to help totally unwilling to provide any compensation, holiday ruined ,  attitude equivalent to FAULTY TOWERS   

This report was posted on Ripoff Report on 2/4/2012 6:02:12 AM and is a permanent record located here: http://www.ripoffreport.com/airline-companies/klm/klm-absent-customer-support-i-f8d17.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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