• Report: #415409

Complaint Review: US Airways

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Friday, January 23, 2009
  • Last Posting: Tuesday, March 10, 2009
  • Reported By: — San Diego California
US Airways
111 West Rio Salado Parkway Tempe Arizona 85281 U.S.A.

US Airways Guaranteed Air Fare Rule is a ripoff and a scam. Tempe Arizona


1Author 3Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
The Guaranteed Air Fare Rule is a ripoff and a scam.

US Airways has a "Guaranteed Air Fare Rule", which offers customers a voucher if there is a drop in ticket price. However, US Airways charges $150.00 change fee on domestic tickets and $250.00 change fee on international tickets. These extremely high change fee, in effect, wipes out any savings a customer would have gotten on any drop in ticket price.

A perfect example is, if someone was to book a ticket for international travel, at say $1000.00 and the ticket price drops to $749.00 (or $251.00), the customer would only receive a voucher for $1.00.

Please read about my personal experience on this issue at: (((link redacted)))

Sincerely,

Kevin
San Diego, California
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 1/23/2009 3:51:36 PM and is a permanent record located here: http://www.ripoffreport.com/airline-companies/us-airways/us-airways-guaranteed-air-fare-dpdpa.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on US Airways

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Apples and Oranges

AUTHOR: Karl - Clovis (U.S.A.)

SUBMITTED: Friday, January 23, 2009

You are comparing apples and oranges. A voucher for a fare reduction doesn't involve changes. If a ticket cost you $1000 and the fare was reduced to $900 you should get a voucher for $100. This doesn't involve a change of itinerary or flight. You pay the change fee regardless of any fare reduction but only if you are changing flight or itinerary.
Respond to this report!
What's this?

#2 Consumer Comment

NOT Apples and Oranges

AUTHOR: Ripped - Keywest (U.S.A.)

SUBMITTED: Thursday, March 05, 2009

US Airways states that they will charge the Change Fee, when you ask for the Low Fee Guarantee. In reality, this is no guarantee. You could have yourself cancelled the original flight, paid a change fee of $150, and re-booked the same flight, at the New , Lower price. So, they are not providing you with any benefit. If this is not a Rip-Off, what is?
Respond to this report!
What's this?

#3 Consumer Suggestion

I Apologize

AUTHOR: Karl - Clovis (U.S.A.)

SUBMITTED: Tuesday, March 10, 2009

If that is the case then it IS a rip off. I always travel Southwest domestically. If SW doesn't go to where I'm going I get as close as possible and rent a car. I gave up on US Airways years ago along with Delta, AA and United.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory