• Report: #471632

Complaint Review: United Air

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  • Submitted: Monday, July 20, 2009
  • Last Posting: Wednesday, December 09, 2009
  • Reported By:Mesa Arizona
United Air
Central Baggage Service - HDQLZ Chicago Illinois 60666 U.S.A.
  • Phone: 312-346-4221
  • Web:
  • Category: Airlines

United Air Damaged Luggage, and no RESPONSIBILITY!! Chicago Illinois

*General Comment: Wow


1Author 2Consumer 0Employee/Owner

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I flew from Chicago to Phoenix, AZ and United Damaged my Luggage. But because I could not bring back to the AIRPORT by the next day, they would not fix or replace. So I told them to go to HELL and will never fly them again!!

Phxdan
Mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 7/20/2009 2:07:24 PM and is a permanent record located here: http://www.ripoffreport.com/airlines/united-air/united-air-damaged-luggage-an-eac2w.htm.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Why?

AUTHOR: Robert - Irvine (U.S.A.)

If your luggage was damaged by the Airline why didn't you make your claim before you left the airport?
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#2 Consumer Comment

Wow

AUTHOR: Mich - Iwakuni (Japan)

Sounds like you handled that situation in such a mature manner!  I agree with Robert...you should have gotten that handled before you left the airport.  You have to submit your damaged baggage claim to the airline in person with the damaged baggage within 24 hours or you're SOL.  But I'm sure telling them to go to hell and hanging up on them works just as well.
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