ACAI BURN
2160A SUNNYDALE BLVD
Cleawater Florida 33765
U.S.A.
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ACAI BURN false advertising says free bottle of acai berry w loss pay 5,95 shipping only then they secretely charge 59,00 a month and even when yiu cancel yir stuck with the 59,00 fee aand cnnot return the 2nd bottle a rip off big time do not bhuy from these crooks Clearwater Florida
1Author
0Consumer
0Employee/Owner
Tv ad says try acai berry w loss supplement for 5,95 thyat is shipping cost so i go online place ordr using my debit card get bottle week later didnlt notice any resuts at all, Then i go in bank today have a 59,95 debit on my debit card and an overdraft fee becaise of their debit now i lost 94,00 they charge 59.95 every monthy for a new bottle no one ever said this on tv or on internet order form i called they said oh it is on small print on letter or invoice we sent with 1st. shipment now on their web page they say must call within 14 days to cancel o will be blled that was never on web page befor i went o my bank cancelled debit card bank mgr sys many peop have complained about them worst internet.scam DO NOT BUY EVER FROM THESE CROOKS Now am out 94,00 for some worthless useless pills
Mh
JOLIET, Illinois
U.S.A.
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REBUTTALS & REPLIES:
1Author
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Updates & Rebuttals
#1
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Friday, September 04, 2009
POSTED: Friday, September 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
#2
AUTHOR: Gemma R. - Las Vegas (USA)
SUBMITTED: Friday, September 04, 2009
POSTED: Friday, September 04, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Respectfully,
