Report: #777436

Complaint Review: Jacobs Enterprises, Inc

Submitted: Friday, September 16, 2011
Last Posting: Wednesday, September 21, 2011
Reported By: Angela — Weaver Alabama USA

Jacobs Enterprises, Inc

275 Center Road Suite 105 Internet Internet United States of America

Phone:
Web: inventionhome.com
Category: Alternative Health

Jacobs Enterprises, Inc Invention Home Not responsive to sending me a copy of a product I paid for and trying to send a photo copy instead Internet, Internet

*UPDATE Employee: InventionHome response

1Author 0Consumer 1Employee/Owner

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I am disappointed that I have to file a complaint on a company just to get an example for something I paid to have made...I saw negative reviews about them on another ste, but just took them as face value. Now I see they may very well be right. I invested my money to have something done and I expect examples of what I paid for and not just an email photo example (that is what I was offered)...I did get paper copies of other documents I requested for my records though. Because of this I am wondering if they indeed, performing the services I requested...

This report was posted on Ripoff Report on 9/16/2011 3:35:30 AM and is a permanent record located here: http://www.ripoffreport.com/alternative-health/jacobs-enterprises-i/jacobs-enterprises-inc-invent-df112.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

InventionHome response

AUTHOR: Opsmgr - Pittsburgh (USA)

SUBMITTED: Wednesday, September 21, 2011

My name is Marcia Velette and I am the Director of Customer Operations at InventionHome.

We try very hard to maintain high customer satisfaction and will be more than happy to provide what you need. Since this is the first I am hearing of such request, please contact me directly at mvelette@inventionhome.com so that I can resolve.

Thanks,
Marcia