We're just normal women who are seeking out for some "miracle" skincare constantly and Lifecell is totally taking hell of an advantage on it. Customer service is close to impossible to reach after purchase - yeah sure you never had any problem with them because you're always buying and of course they're happy to take your money right? But let's be fair, things that work for you might not necessarily work for another, and 30 day money back is a HUGE bull. They charged me regardless that I've already returned their crap within the first week I received it - to be perfectly honest, I didn't even want to try after reading some reviews about allergic reaction, I have sensitive skin and absolutely don't want to go to work with a broken out face. Since the initially shipping was only $1.25 (another trick to get you in), I thought to myself not a big of a loss and sent it back. Exactly 3 weeks later, cc was charged $189. Called my bank for the matter, oh here's the best part - I was told the company would request an authorization from Visa/Mastercard (or whatever credit card you're using) network for that $189 at the time you order, so it doesn't matter if you're keeping or returning the stuff, your card WILL be charged 30 days later guaranteed. Now do you see how they work to run this unethical business?
Then I decided to file a complaint to BBB and went to check the website, oh guess what? Their rating is F! Whoa what an expected "surprise" right?
BBB Reliability Report for South Beach Skin Care By LifeCell South Beach Skin Care By LifeCell F
Rating Explanation Company Rating F Our opinion of what this rating means: We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.
Anybody please, before you try to speak for something you don't completely know about, do your research. Maybe you had some luck with the company doesn't mean everybody else would also do. Please show some empathy since we aren't here to accuse other consumers but to express our frustration with the company.