• Report: #466339

Complaint Review: Melaleuca The Wellness Company

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  • Submitted: Tuesday, June 30, 2009
  • Last Posting: Saturday, July 18, 2009
  • Reported By: — Newark California
Melaleuca The Wellness Company
3910 S. Yellowstone Hwy Idaho Falls Idaho 83402 U.S.A.

Melaleuca The Wellness Company SEEDY Crooks Idaho Falls Idaho


1Author 0Consumer 1Employee/Owner

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I was a memeber with Melaleuca for nearly a year but with the recession I was unable to afford them, so I called up the company and asked them to cancel my membership. First they said I needed to fax them? I did this and they did not cancel my membership they still send me their items and took money out of my acct? I called again and now they said I had to mail them a letter requesting that I tell them in writing that I want to stop my membership, I did this, again I get another package of things I did not order? and money taken out of my acct, I sent the packages back and had to to pay shipping and handling, I got an email saying that my $103.00 was processed and deposited back to my Melalueca acct? I don't have an acct with them? they took the money out of my chkg acct. They are seedy crooks they are like pushing drug dealers they will not return my money? I have made a report with the U.S. Postal dept for mail fraud

Sandyf
Newark, California
U.S.A.

This report was posted on Ripoff Report on 6/30/2009 9:38:38 AM and is a permanent record located here: http://www.ripoffreport.com/alternative-health/melaleuca-the-wellne/melaleuca-the-wellness-company-aaee6.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

No Problem with Faxing in Cancellation

AUTHOR: Kayla - Houma (U.S.A.)

SUBMITTED: Saturday, July 18, 2009

I have been a Melaleuca customer for two years because I LOVE saving money and getting quality products! Melaleuca's preferred customer membership allows you to save 30-40% and get wholesale prices! I had to cancel my membership about a year ago for two months and had NO trouble faxing in my letter and receiving a confirmation right away! I did rejoin as soon as I was able to because they are manufacturer you can trust. They received the 2008 Blue Torch award from the BBB for honesty and integrity. This says a lot about their customer service. Consumers out there, beware of bogus reports on here. Always check www.bbbonline.org for a true report and grade of a company.
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