This scam goes on and on, cleaning out 1000's of innocent hard working individual's bank accounts. The response by the "premium White" employee here is an "automated response" seen everywhere online where 1000's of people are complaining about this company and their scam. Just Google them and see. They always have a "answer" as to why you are not getting your money back or why you were charged according to their "Terms of Service" contract (which changes monthly). They have an "F" rating with BBB which is the worst you can possibly achieve for a company in business because they give PO boxes for contact, don't respond to complaints, and they used unofficial trademark materials on their website, like Verisign, etc. when they never had permission to (recently removed). They have many, many company names to fool the consumer. They take forever to ship your "trial" product that they advertise for $2.95 shipping only! Then they charge your credit card hundreds of dollars and you can forget about ever getting that money back. They will claim that you did not return the product in the 30 days allowed. They changed the 14 day trial period to 5 days now, so you have no chance in making that deadline because it takes them 10-20 days to get it to you and the clock is running as soon as you order! It's a no-win situation. If you buy from this company, YOU WILL LOSE LOTS OF MONEY and get very little or nothing in return but wasted time in dealing with the brainwashed customer service people or a long wait on the telephone, while they are dealing with all the thousands of irate customers complaining before you.
My advise: Contact your bank, change your credit card number, and contact the Credit Card fraud department. Contact the Federal Trade Commission, the FCC Internet Fraud Division, the Better Business Bureau, and file a complaint.