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  • Report: #468934

Complaint Review: Purelift Ultra

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  • Submitted: Monday, July 13, 2009
  • Last Posting: Saturday, November 21, 2009
  • Reported By: — Auckland Other
Purelift Ultra
P.C. 1066, Nicosia Nationwide Cyprus

Purelift Ultra, Coastwest Holdings Ltd Scam??? Rip-Off!! Bogus sites?? Pure Lift ULtra Rip Off! Vasilissis Freiderikis..Wu Yi Tea? Are there more? Nicosia Cyprus

*UPDATE Employee: hello,


1Author 0Consumer 1Employee/Owner

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I filled out an online form for a 'free' trial of pure lift ultra for $4.95 and got charged $24.00 (so far). I tried to call all the available numbers (I am in NZ), for Cyprus, Australia & UK, all numbers are invalid. It is stated more than once on the website that its simple to cancel at any time (yet I have been unable to contact anyone) and also that there will be no charges during the 14 day free trial. The charges were made to my visa within 3 days, however there has been no products sent to date.

In searching the internet for some way to contact someone from this company I came across a ripoff report for the very same person on the pure lift ultra site...Vasilissis Freiderikis..but the other ripoff is for..Easy Weight Loss Tea - Wu Yi Tea - Vasilissis Freiderikis.
If anyone has any idea on how to do something about this I'd be happy to hear it.

Danny
Auckland
New Zealand

This report was posted on Ripoff Report on 7/13/2009 2:26:52 AM and is a permanent record located here: http://www.ripoffreport.com/alternative-health/purelift-ultra/purelift-ultra-coastwest-hold-678j3.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Hello,

AUTHOR: Kip Taylor - (United States of America)

SUBMITTED: Saturday, November 21, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-676-4122 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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