• Report: #266877

Complaint Review: WuLongSource.com - WuLong Tea - Wu-Long Source - Wu Yi Source - EDirectsoftware

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Saturday, August 11, 2007
  • Last Posting: Tuesday, August 04, 2009
  • Reported By:Scottsdale Arizona
WuLongSource.com - WuLong Tea - Wu-Long Source - Wu Yi Source - EDirectsoftware
2711 E Craig Rd Suite K North Las Vegas Nevada 89030 U.S.A.

WuLongSource.com - WuLong Tea - Wu-Long Source - Wu Yi Source - EDirectsoftware Hide n' Go seek is their game, Fraud is the truth. No true person/entity, no refunds, Where are they? North Las Vegas Nevada


1Author 1Consumer 2Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
WuLong Source fraudulently sold tea to me online. When I wanted to return the tea for a refund, their site disappeared, the new name that showed up on the shipped box (of a different tea) said EDIRECTSOFTWARE. Whose site is automated without the ability to leave messages. I called the number on the shipping box shipped from NV--area code 702, this #780 is a personal residence, no reply. I have tried to no avail to locate WuLongSource.com and no site comes up. These people are a fraud and need to be caught.

Trish
Scottsdale, Arizona
U.S.A.

This report was posted on Ripoff Report on 8/11/2007 6:53:19 PM and is a permanent record located here: http://www.ripoffreport.com/alternative-health/wulongsource-com-wul/wulongsource-com-wulong-tea-a25bb.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on WuLongSource com WuLong

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 Employee

We have not gone anywhere !

AUTHOR: Mark - Billings (U.S.A.)

Hello,

We have no gone anywhere, we changed our name to Wu-Yi Source. We still sell the same product and have the same site, the only thing that was changed was the web address. We have been here the whole time and have been very easy to get ahold of.

Thank You
Mark
Wu-Yi Source
Respond to this report!
What's this?

#2 Consumer Comment

Hi Mark!

AUTHOR: Kim - Erie (U.S.A.)

I see another satisfied customer of yours..... Hmmmm, no refund either what a shame, seems to be happening over and over again! Are all these people lying Mark? Or are you the FRAUD?? Where's the refund Mark I told you I'm not backing down! I'm going to find you and make sure you are prosecuted to the fullest extent of the law!

Sign

Your buddy

Kim
Respond to this report!
What's this?

#3 Employee

Hello

AUTHOR: Shalyn R. - Las Vegas (U.S.A.)

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Advertisers above have met our
strict standards for business conduct.