Walt Disney World Co.
Post Office Box 1000 Lake Buena Vista, Fl 32830-1000
Orlando Florida
U.S.A.
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Walt Disney World Co. Be carefull when you buy the resort stays , they dont tell you that your tickets are only good for the times your checked in Orlando Florida
1Author
7Consumer
0Employee/Owner
we stayed at the camping resort and we had no idea that our tickets were only good for the time we were checked in. we thought we had another day left on our tickets and we really didnt. we bought the ultimate park hopper package.
We also found out that check out times didnt sound right. first of all you cant check in until 1 pm and you have to check out by 11 am. This is not a good deal at all and we will never do it again. I would never have bought the resort stay if I had known this! and I read all the disclosure agreements. be very carefull buying on line with disney!
Corey
ferrisburg, Vermont
U.S.A.
Click Here to read other Ripoff Reports on Walt Disney World
REBUTTALS & REPLIES:
1Author
7Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: Regina - Ann Arbor (U.S.A.)
SUBMITTED: Tuesday, August 26, 2003
POSTED: Tuesday, August 26, 2003
Corey,
You must have missed something when you read your agreements. I checked Disney's web page and is says right on the web page when it decribes the ultimate park hopper package that the tickets are good "from the moment of check in until the end of the day on checkout".
I am not a frequent Disney traveler but this has been made known to me both times I have traveled there.
#2 Consumer Comment
AUTHOR: Tom - New Orleans (U.S.A.)
SUBMITTED: Sunday, September 28, 2003
POSTED: Sunday, September 28, 2003
"We also found out that check out times didnt sound right. first of all you cant check in until 1 pm and you have to check out by 11 am."
Most places you stay have these same standard check out times. Infact many make you get out my 10 and won't let you check-in until 3.
#3 Consumer Suggestion
AUTHOR: Shawn - Orlando (U.S.A.)
SUBMITTED: Tuesday, September 30, 2003
POSTED: Wednesday, October 01, 2003
Corey,
3 words for you:
"Knock Knock, Housekeeping."
from the time you check out at 10 am to the time the next person checks in is the time that the housekeeping staff has to make up your room.
I, for one, don't enjoy sleeping in someone else's filth, so I don't mind grabbing a margarita and just enjoying the resorts until my room is made up.
Food for thought.
#4 Consumer Comment
AUTHOR: Pamela - 30305 (U.S.A.)
SUBMITTED: Thursday, February 03, 2005
POSTED: Thursday, February 03, 2005
it is TOO OBVIOUS that these posts are from the piss ant employees! Every complaint about Disney world comes rebuttals! No matter how obvious the victim is in the right! Disney Co' get over yourselves! We see you for the over-hyped carnie DUMP that you are!
#5 Consumer Comment
AUTHOR: Jade - East Lansing (U.S.A.)
SUBMITTED: Wednesday, June 01, 2005
POSTED: Wednesday, June 01, 2005
I totally disagree that these people in the rebuttals are Disney employees. I don't think they need employees to lie about their identities to give positive comments because there are hundreds of thousands of fans like myself that will support them whole heartedly. I have been to Disney World 3 times (this summer will make 4) and Disneyland twice. I have always been satisfied with everything and have many happy memories there. The first thing I thought when I read the complaint was that the site specifies that the park hopper passes are only good for the length of your stay.
I also knew that standard hotel check in is later than check out because as someone else said, housekeeping has to clean the rooms. I would be happy with a 1pm check-in because most hotels I have stayed in had a 3pm check-in (and noon checkout). But I have never had a problem arranging a later check out or earlier check in if I arranged it in advance (although variations over 2 hours most likely will require a fee).
Always read the fine print. It's there for a reason.
#6 Consumer Comment
AUTHOR: Ginger - LaBelle (U.S.A.)
SUBMITTED: Monday, May 15, 2006
POSTED: Monday, May 15, 2006
Pamela,
It the same across the board with check in and check outs. Don't assume that every poster is a Disney employee covering their a**. I don't work for Disney, but I do have the common sense to know that check in is aprox 1 to 3 and check out is 10 to noon.
#7 Consumer Suggestion
AUTHOR: Dave - New Westminster (Canada)
SUBMITTED: Monday, May 15, 2006
POSTED: Monday, May 15, 2006
I'm less than rich, so when my family visited Disneyland, we didn't stay at the resort.
But if you buy through the resort, shouldn't you be allowed to visit the park on the day of checkout?
That would be the "extra day" by my accounting. If they don't let you, then I'd agree with the Rip Off.
Check in/out times seem more than reasonable. I've come across places that want you out by 10am and won't let you in until after 4pm.
(Now that I try to think of just where that was, I own a timeshare there.)
