SUBMITTED: Saturday, October 04, 2008
POSTED: Saturday, October 04, 2008
RetroDoggy Rescue, formerly known as Petrealtorz (name change due to copyright issues with National Association of Realtors, of which I am a member), has no affiliation with Beagles and Buddies from California. That Connie Kramer is an individual completely unrelated and unknown to the Connie Kramer associated with RetroDoggy Rescue.
RetroDoggyRescue definitely adopts out dogs with health issues, AFTER full diagnoses and treatment, usually highly expensive tests and surgeries, with current medical conditions and prognosis from veterinarians fully disclosed to potential adopters. Our adoption fees do not come close to covering the medical expenses of our dogs. We also adopt out healthy dogs: with shots records and a senior blood profile provided to support that claim. If dentals are required, they are performed prior to adoption, and all dogs over 6 months are spayed/neutered, unless there is a medical reason prohibiting such surgery (documentation provided). If under 6 months, a significant spay/neuter deposit is held until proof of surgery is provided, at which time the deposit is returned to the adopter.
Connection to puppy mills. We are frequently asked to take in dogs from puppy mills in order to prevent them from being shot, drowned, bludgeoned or otherwise inhumanely killed when they are of no further use to the millers. These dogs are usually in need of immediate and extreme vet care as well as long term rehabilitation and socialization.
All potential adopters sign a contract which clearly states their obligations to the animal they are adopting, and the non refundable adoption fee. All adopters receive a copy of the contract they sign.
All adopters have lengthy interviews and reference checks as well as home visits prior to adoption with continuing support following the adoption. All adopters are informed that housebreaking WILL be an issue during transition and that love and patience and structure e are required to help a rescue dog acclimate to another new environment.
Our mission is to help any needy Yorkshire terrier or other small dogs, regardless of age or infirmity, to give them love, medical care, and safe haven and, to the very best of our abilities, to place them in safe, loving, carefully chosen forever homes. The dogs that come into our rescue are on a minimum of a second home. They do not come into rescue because they are perfectly healthy, wonderful companion dogs. Those dogs seldom need rescue. The majority of the dogs available from our rescue have issues, either health or behavioral. We work to resolve the problems we can, and make sure to fully explain the health, temperament, and needs of each individual dog. The average time a dog spends in our rescue is 4 months, however we have dogs that will remain in rescue forever (often a puppy mill dog who cannot make the transition to a conventional home) we take time to know the dog, so that we can accurately convey his/her personality and needs to a potential adopter. We try to make the best match possible, relying on information conveyed to us in the adoption application we require completed prior to anyone meeting any of our dogs. Problems arise when misinformation and omissions of information (which would have precluded an adoption being approved) are made on the application.
The adoption of the dog in question, Bella, occurred on August 18, 2008. The RetroDoggy Rescue (RDR) representative took Bella to the adopters', Marta Duraj and Peter Horwood, residence. The RDR adoption contract was discussed and signed by Marta Duraj. During that discussion there was a conversation between the RDR rep. and Marta. Marta asked if the adoption fee was refundable or the dog could be exchanged. The RDR rep. pointed out the section in the adoption contract that specifically states “The adoption fee is nonrefundable” and further told Marta that the rescue does not exchange dogs.
Marta Duraj signed the RDR adoption contract and took possession of Bella. A copy of the contract and all vet records for Bella were left in an envelope with Ms. Duraj when she took possession of the dog, Bella.
Also during that meeting the RDR rep. discussed with Marta the specifics of helping Bella to adjust to a new home and gave her numerous recommendations to make the transition successful regarding housebreaking. She told Marta specifically that Bella would have some housebreaking issues with moving to a new home and how to use a crate to successfully house break. The RDR rep. also told Marta to purchase princess panties for Bella. These would assist with keeping the flooring in the house clean should Bella have a potty accident inside the house.
As part of the adoption agreement and as stated in the contract, Marta Duraj and Peter Horwood agreed to contact the foster parent “not limited to but as least once a week for the next 4 weeks” following the adoption.
They did not do that. During the first two weeks following the adoption, the foster parent repeatedly tried to contact Marta Duraj and Peter Horwood to find out how Bella was adjusting to the new home and offer any recommendation necessary. Neither Marta nor Peter responded to any of the voicemails or emails from the foster parent.
Approximately two weeks after the adoption, Peter Horwood contacted the rescue wanting to return Bella or exchange her for another dog. At that time Connie Kramer had a conversation with Peter in which she told him to please return Bella to the rescue but that the rescue does not exchange dogs.
Peter then had further conversations with other RDR representatives in which he wanted to return Bella but was unable to bring her back to the rescue. He stated at that time that they would continue to try working with Bella to make the adjustment. He was given further recommendations to try to make the transition successful. He was told if it was not successful then Bella would need to be returned to the rescue.
Approximately one week later Peter Horwood again contacted the rescue and wanted to return Bella. He stated she was having housebreaking issues and was scared. When asked if they were using the crate as a training tool or had purchased princess panties, he stated that no they were not.
It was requested at that time that they return Bella to the rescue. Peter Horwood made arrangements with the foster parent and did return Bella to her. Per the foster mom
“He brought Bella back in a hand bag so small that she could not even stand up. He told me to dump her out in my car, she was so scared that she peed on my car seat.”
When the foster parent returned home with Bella, she recognized immediately that Bella was not in the same condition as when she was adopted out. Bella was emotionally traumatized. hid under the bed and attempted to bite her.
Peter Horwood contacted the rescue after having returned Bella requesting a refund of the adoption fee. He was told that the adoption fee is nonrefundable so he and Marta would not be receiving any funds back. It was also stated at that time that the rescue was unhappy with the poor condition of the dog when she was returned to the rescue.
On September 19, 2008 at 6:30 p.m. Marta Duraj left a threatening message on the voicemail of a RDR representative. That voicemail was saved and is available to anyone interested in hearing it.
In that message Marta stated the following:
“I have been treated like this from another lady before. I bought the dog. I took the dog to the vet. The dog was sick and she did not refund the money.”
This statement implies that Marta has either attempted to adopt another dog from somewhere else and it was unsuccessful, or, that she purchased a dog, and disposed of the dog in some fashion...
No where on her adoption application was that stated and the RDR adoption application specifically asks if there are currently any other pets in the home and in a separate questions ask: “List all pets you've owned in last 10 years, not mentioned above, and their present status:”
By not disclosing the information about the previous unsuccessful purchase of a dog, RDR must assume that Marta and Peter were trying to hide that information and misrepresented themselves as responsible pet owners.
Further, the adoption application that Marta Duraj completed and returned to RDR clearly states that RDR has the right to nullify the adoption and reclaim the dog without reimbursement of the adoption donation. That section of the adoption contract has been included below.
“I declare that the information I have provided in this application is complete and correct. I further declare that I am financially and physically able to care for a rescued dog; I understand that proper food and veterinarian care may be costly, and I am able and willing to meet the needs of my adoptive dog. I understand the requirement and grant permission for Home Checks at random both prior to and following adoption. I submit that if a Home Check reveals falsification or misrepresentation of any facts on my part, RetroDoggy & Michigan Yorkshire Terrier Rescue reserves the right to either refuse adoption or to nullify the adoption and reclaim said rescued dog from my premises, without reimbursement of the adoption donation. I release RetroDoggy & Michigan Yorkshire Terrier Rescue from any liabilities I may incur from the adoption process.”
Although we do our very best to carefully screen all adopters, sometimes we fail, and when that happens, it is always the dogs that pay the price.
This is a frivolous complaint by an insincere and possibly unbalanced individual/s.
If you have any further questions, please contact us. Thank you,
Connie Kramer, Director