Our website description should have been better detailed. We are licensed with the state of Missouri Department of Agriculture, license #43A2215. We are listed with the Missouri Better Business Bureau, the link to that website is: http://www.bbb.org/southwestern-missouri/business-reviews/dog-breeders/sunnyview-kennel-in-lebanon-mo-31299. We have been advised by our inspector to not show puppies to the public in our nursery due to the possibility of bringing in viruses to vulnerable small puppies. We have small puppies in our nursery that haven't received all required vaccinations due to their young age.
We have references available on request of satisfied customers. Our family has been doing this for over 20 years. A potential customer should be able to contact the Missouri Department of Agriculture for inspection reports if desired.
Our website address is my residence since we mail all paperwork out of this address for customers. Customers also send us pictures of the puppies as they grow to this address.
This particular person was insisting on a visit and our response was consistent with the MDA inspector of no visit. We understand if people require to see a puppy but we do not go against the MDA inspector's recommendation.
This report was filed due to our information not being detailed which we have corrected. We also couldn't satisfy the potential customer's requirement which we can't always do.