they sell junk.. actually new products, but are rejects from Original Manufacturers. Buy one and you have to open the box to sue.. and if it doesn't, buy.com will only offer to replace it by returning it under an authorized RMA no. They will not give you the option to say I'll return it for refund only as I do not wish to gamble on a replacement not working... further, only upon opening you may discover that what you ordered was not what you expected, but as soon as you open the carton.. they refuse refund. The manufacturer could have a known bad batch in inventory... and they dump them on re-sellers like buy.com who play obfuscation and force you into trial and error consumerism with their fascist replacement only procedures.
In my case, I bought a $60 coffee maker.. it was all new, not a refurb, but was dead on arrival right out of box. I returned and it was delivered days ago.. and no word from them forces you into customer service runaround.
I am down the $60 and no word from them. Sons of Bushes.