• Report: #834146

Complaint Review: cool air usa

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sunday, February 05, 2012
  • Posted: Sunday, February 05, 2012
  • Reported By: anonymous — davie Florida United States of America
cool air usa
4151 sw 47th ave suite 2b davie Florida 33314 United States of America

cool air usa Beware davie, Florida


1Author 0Consumer 0Employee/Owner

Rebuttal Box | Respond!

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
On Jan 27th, my company called Cool Air USA to come and check out our non working A/C. I work out in the field as an engineer, when I came into the office, I was told they were there, and their estlmate for repairs is 1000 dollars,  if I could watch them. So I went up on the roof and just 'watched them'. The gentlemen were nice, introduced themselves and asked if I was the maintenance man. I said no and just hung out. I asked questions and he, Dave, was very informational. After i realized they were just swapping the condenser and the electrical contacts, i asked which of those parts was 1000 dollars ? He explained that because the unit was old and this was a corporate office, that would help him in what he could charge. Before he changed the electrical contacts, or his helper did, he was trying to get me to help him carry some equipment from his truck to the rooftop. I said no i have a hurt arm, which is not true, but I didnt feel like it was necessary for me to help in the labor, after all they were charging enough.  I asked for the electrical contacts to be left with me, and he made sure, that didnt happen. He also advised my associate that the electrical contacts contained hazardous material and therefore could not be left behind, which i found to be false. After they added four lbs of freon, they presented us with the bill of exactly 1000 dollars and speed on their way. When the unit stopped working four hours later, we tried to stop the payment and were told it was already through. They promised someone there Sat. After their weekend assesment and 650 estimate we called someone else who was able to repair the unit by replacing a faulty wire in the fan motor, for 125 dollars. As an additional 'red flag warning' their helper asked if our garage door was always locked, we keep several dozen aluminum baffles which are installed in the drainage system were are repairing.

This report was posted on Ripoff Report on 2/5/2012 6:24:10 AM and is a permanent record located here: http://www.ripoffreport.com/appliances/cool-air-usa/cool-air-usa-beware-davie-fl-085d4.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on cool air

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.