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  • Report: #551124

Complaint Review: Home Depot

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  • Submitted: Thursday, January 07, 2010
  • Last Posting: Wednesday, January 20, 2010
  • Reported By: anto1722 — New Canaan Connecticut United States of America
Home Depot
600 Connecticut Avenue Norwalk Connecticut United States of America

Home Depot Delivery delay: I payed 1000$ more than 45 days ago and they called me three times they don't have my washer dryer Norwalk, Connecticut

*Consumer Suggestion: have you tried this?


1Author 1Consumer 0Employee/Owner

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I bought,  at Home Depot Norwalk CT, a washer and a dryer on the black Friday ( November 27th 2009). I was requested to pay the full price ( 1090 $) although the appliances were supposed to be delivered December 22nd.
After 45 days I received three phone calls who delayed the delivery. Yesterday I went to the store and, after check the order, they told me my appliances will be this coming Friday. This morning I received a call from an Home Depot office in NJ, and they told me they were very sorry but my appliances will be ready only next week.

At now I don't know when I will have my appliances. 

At now, at Home Depot, they have my 1090 $ from 45 days, they can use it, and they don't have to pay any interest on it. Is this fine? 
I think they have to reimburse the money's cost to the costumer.

I will be happy to know if this happened to other people.

This report was posted on Ripoff Report on 1/7/2010 10:09:33 PM and is a permanent record located here: http://www.ripoffreport.com/appliances/home-depopt/home-depopt-delivery-delay-i-bf2a2.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

have you tried this?

AUTHOR: JKP - (USA)

Did you use a credit card to pay for it? If so, I believe you have 90 days to file a dispute. I would write their company headquarters a letter and explain the situation.

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