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  • Report: #741525

Complaint Review: Lowes Home Centers Inc

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  • Submitted: Thursday, June 16, 2011
  • Posted: Thursday, June 16, 2011
  • Reported By: Paslode — Shawnee Mission Kansas United States of America
Lowes Home Centers Inc
13750 South Blackbob Road Olathe Kansas 66062 United States of America

Lowes Home Centers Inc Nobody Beats Our Price. NOBODY! We'll beat their price by 10%.............Nope Olathe, Kansas


1Author 0Consumer 0Employee/Owner

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I purchased a Maytag Model MVWX500XW Wash Machine from Lowes for $539.10.
The Lowes price on the Maytag Model MVWX500XW was advertised at $599.00,
Home Depot had the exact same model advertised on their website for
$539.10.

Lowes advertises that 'Nobody Beats Our Prices. Nobody.' and further states on their receipts, store banners and their website that 'We guarantee our everyday competitive prices. If you find a lower everyday price on an identical item at a local retail competitor, just bring us the competitor's current ad and we'll beat their price by 10%. If a competitor is offering a percent off discount, we'll reduce our current price by the same percentage discount that the competitor is offering.
Our price guarantee does not apply to installation labor, to the competitor's close out, special order, discontinued, clearance, liquidation, or to damaged items. Limited to reasonable quantities.'

So per Lowes own advertising 'If you find a lower everyday price on an identical item at a local retail competitor, just bring us the competitor's current ad and we'll beat their price by 10%.'

I found a lower advertised price at Home Depot. I took a current ad, the price was for a new, stock item, current model, the price had no time limit, the price reference no discount, thus it would be considered an everyday price and this meets all the criteria for Lowes advertised additional 10%.

However Darren at Lowes would only match Home Depots price of $539.10 and said I did not qualify for the addition 10%. I went to another Lowes facility at 133rd and Stateline Kansas City, Missouri and they said they would have honored the additional 10%.

Lowes advertises 'We have the LOWEST prices, GUARANTEED! And if you find a lower price, they will BEAT IT by 10%. This advertizement is printed on every receipt that leave the store, it is posted all over the store and it is a BIG LIE.

This report was posted on Ripoff Report on 6/16/2011 11:15:21 AM and is a permanent record located here: http://www.ripoffreport.com/appliances/lowes-home-centers-i/lowes-home-centers-inc-nobody-38ca5.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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