• Report: #465014

Complaint Review: MAYTAG (WHIRLPOOL)

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  • Submitted: Thursday, June 25, 2009
  • Last Posting: Friday, June 26, 2009
  • Reported By: — MONTGOMERY Alabama
MAYTAG (WHIRLPOOL)
2000 N. M-63 Benton Harbor Michigan 49022-2692 U.S.A.

MAYTAG (WHIRLPOOL) WON'T REPLACE DEFECTIVE GAS RANGE Benton Harbor, Michigan


2Author 0Consumer 0Employee/Owner

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We bought the MAYTAG (now Whirlpool Corp.) Gas Range from Home Depot in January 2008. We started having trouble in Oct 2008, the oven would not work. Since that time we have had technicians out FOUR more times. The Range will work for a while and go out, or we will wait weeks and weeks for some "special" part. It is now almost July 2009 with no resolution.

We have a firm case for MAYTAG selling us a lemon but attorneys advise that this model (MGRH752CDS) is so cheap it is only worth going to to small claims court. We've told MAYTAG that's where we are headed and all they offered to do was extend the warranty another year on this piece of junk and a $50 gift card.

MAYTAG says they will continue to work with us "dilligently" to fix this sorry product. Diligence doesn't give us something to cook in. We waited almost a month for this last part only to find out it is the wrong thing.

Our advice to all consumers: DON"T BUY MAYTAG, Bad product, Bad service, Bad EXPERIENCE. Stay away from MAYTAG (and watch out now for MAYTAG junk with a WHIRLPOOL label on it).

Tina
MONTGOMERY, Alabama
U.S.A.

This report was posted on Ripoff Report on 6/25/2009 3:49:16 PM and is a permanent record located here: http://www.ripoffreport.com/appliances/maytag-whirlpool/maytag-whirlpool-won-t-repla-36z2f.htm.

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#1 Update By Author

MAYTAG Makes Good

AUTHOR: Tina - MONTGOMERY (U.S.A.)

SUBMITTED: Friday, June 26, 2009

6/26/09 - MAYTAG contacted us today and agreed to fully replace the Gas Range referenced above. Our thanks to MAYTAG for honoring a commitment to their product.
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