Rip-off Report Investigation:
Park West gets a POSITIVE RATING from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Park West joins the Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and pledges to resolve any and all legitimate complaints.
Customers can feel confident and secure with Park West. Park West pledges its commitment to 100% customer satisfaction and friendly, personal service. Our investigation found that Park West has had a reputation of excellence in the art industry since its founding in 1969. Over 1 million clients - the majority of whom have been repeat customers. The number of complaints Park West received on Rip-off Report in comparison to the number of satisfied clients is incredibly low – Less than one complaint per year posted on our website for every 50,000 clients. Park West at Sea received the Porthole Magazine Reader's Choice Award for the “Best Art Auction Program". Park West auctions are a highly anticipated event for many cruise vacationers. All Park West art is certified authentic; an independent audit revealed that Park West has never had to issue a refund based on authenticity!
The Park West call center operates seven days a week with courteous personal attention always putting the customer first. Park West believes one complaint is too many – that is why they approached Rip-off Report and requested to join Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Our investigation revealed that Park West truly cares about its clients, and makes every effort to provide an excellent level of service to each and every one of them.
Read more about Park West and their commitment to total customer satisfaction and why consumers should feel safe and confident when doing business with a member of Rip-off Report's Corporate Advocacy Program.=====================
NOW TO THE ORIGIONAL REPORT THAT WAS FILED…
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Park West Gallery - Park West At Sea inflated on-board pricing, 10x greater than comparables ripoff Southfield Michigan
On a recent Regent Seven Seas cruise, I purchased a work of art of Chagall from Park West Galley. The "bargain" on board turned out to be anything but. While Park West alleged the appraised value to be nearly twice what I paid, when I returned home I found recent auction prices for the same piece at approximately one tenth what I paid.
Park West refused to cancel the sale and offered only store credit. They say they cannot accept Internet pricing, even though the source I used for pricing was recommended by their sales agent and reports sales from auctions, not the Internet.
In fact, profesisonal appraisers use Artnet for pricing comparables in their work. I certainly can't trust their alleged market prices now and do not want their store credit. Park West will not cancel the sale, even though the piece has not been sent, quoting the ususal all sales final nonsense. And I thought they wanted to make customers happy!
Irwin
Ann Arbor, Michigan
U.S.A.
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
