Century Business Solutions Century Photo Stole My Money Santa Fe Springs, California

I purchased approximately $100.00 of page protectors from Century Business Solutions in November 2010 and my credit card was charged in November.  I called them in December to check on my order (they never notified me that my order was on backorder).  I was informed the items were backordered and would ship in January. 

March rolled around and I had no product, I cancelled my order and was informed I would receive a credit to my credit card.  I never received a credit to my credit card account.  I phoned them in April; they could only refund me via check and it would be mailed in May. 

It is now, June.  No check. I was informed today by a costumer service rep it would be the end of July/first of August when I would receive my money.  

I informed them I was filing a second complaint with the FTC since they were in violation of the FTC's Mail Order Rule and each violation carries a penalty up to $11,000.  I told them on one phone call they were thieves because they took my $100.00; they didn't provide a product; and they haven't refunded my money.