• Report: #754994

Complaint Review: Yarnell Art

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  • Submitted: Monday, July 18, 2011
  • Last Posting: Friday, January 27, 2012
  • Reported By: Magicwand_58 — Phoenix Arizona U.S.A.
Yarnell Art
Tulsa Oklahoma 74137 United States of America

Yarnell Art Jerry Yarnell Art, Jerry Yarnell Dianne Yarnell and Scott are "ex" family and "ex" staff who are selling OLD art painting classes and supplies. It is fraudulent to pretend they are the real Jerry Yarnell who is an incredible teacher Tulsa, Oklahoma

*REBUTTAL Owner of company: Senseless attacks against Yarnell Art


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As a long time student of Jerry Yarnell, a Fine Art professional instructor, I am outraged his lifelong work is being hijacked by an EX family member and ex staff members who are selling Jerry's OLD outdated instructional videos from his very popular PBS TV series.

When people/artists do a Google Internet search and contact the site which claims to be the official Jerry Yarnell site, Dianne and her staff are pretending to be Jerry Yarnell as they take people's money for purchases of DVD of Jerry's instructional classes, books he wrote, and other supplies like paints and brushes.

When people ask to reach Jerry directly they lie and will not give out his current information.

Jerry is going strong and still producing awesome classes which have helped me become a great artist.  I was fooled for over a year because I had no way of knowing the old site was no longer Jerry Yarnells site, because it was stolen from him. Jerry Yarnell is the artist and what they are doing should be against the law, maybe it is.

The REAL official site for Jerry Yarnell IS:  http://yarnellschool.com, (not yarnellart.com)
The REAL official Facebook page is:  https://www.facebook.com/pages/Jerry-Yarnell-Yarnell-Studio-School-of-Fine-Art-LLC/379206402152?ref=ts

I sent Dianne money for supplies before I learned the truth. I'm ticked off. She lied. She is even telling people Jerry Yarnell died. OMG!!!  Jerry is a wonderful man, a walking talking Christian, and thousands of artists have learned amazing techniques from his great style of teaching, and those ex employees need to be stopped.

This has gone on for years. Enough is enough. Jerry Yarnell and his wonderful wife Donna are apparently trying to take the high road, but I was ripped off and I'm setting the record strait.

This report was posted on Ripoff Report on 7/18/2011 10:25:57 PM and is a permanent record located here: http://www.ripoffreport.com/arts-and-crafts/yarnell-art/yarnell-art-jerry-yarnell-art-6df4f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

Jerry Yarnell is no longer affiliated with the old staff. It's 2011 & Jerry Yarnell has a NEW website (YarnellSchool) (NO LONGER affiliated with YarnellArt) and NEW painting classes.

AUTHOR: Magicwand_58 - Phoenix (U.S.A.)

Jerry Yarnell is alive and well in 2011 and has a NEW website and FaceBook page. All of Jerry's loyal fans and artists who want to continue learning from him need to know he is no longer affiliated with his old website (YarnellArt). 

There are still hundreds of art students who believe they are dealing with Jerry Yarnell when in fact they are looking at the "old" website and are signing the Guest Book of his "old" website. Jerry Yarnell is NOT affiliated with them anymore, so the super nice comments being posted about Jerry are not getting to him. The unanswered questions are because the questions are not getting to Jerry.

The people who are currently running the OLD website are purposely deceiving Jerry's long time fans and students and taking their money for purchases made from the old website. I personally feel ripped off because I assumed my purchases would go to support the artist I admire so much. I expected my purchases for art training and painting supplies to benefit the man I know from TV lessons and the nice and incredible artist/instructor I met in person at one of his workshops.

Any profits from painting instructions, books, DVDs or other supplies should go to the actual artist who worked hard for many years building up his business and his loyal following. Jerry Yarnell should be the one profiting from any sales of HIS products, not the ex employees. Note: Dianne Yarnell is profiting from purchases, and I think that stinks. Don't be confused or tricked because she shares his last name. If you want Jerry Yarnell (you know, the actual artist and teacher) to profit from any purchases you make, then you have to find the correct website.

Watch this YouTube video created by the one and only Jerry Yarnell.

http://youtu.be/MGTd51eKgPU

If you Google Jerry Yarnell don't be fooled when you see the "old" website being run by Dianne Yarnell saying it is the "official" site. It is simply NOT. Her's has a purple interface and includes OLD copies of OLD painting classes. Jerry's new website is fresh, current, BLUE interface and has a ton of brand new INCREDIBLE painting lessons...wow! gorgeous paintings.

My goal here is to expose this situation so other art students like me can connect with our favorite artist and trainer, Jerry Yarnell. His NEW correct website is (http://yarnellSCHOOL.com) (NO LONGER affiliated with YarnellArt) and his new site is filled with outstanding NEW painting classes.

Join the fun with Jerry's students on FaceBook:  https://www.facebook.com/pages/Jerry-Yarnell-Yarnell-Studio-School-of-Fine-Art-LLC/379206402152?ref=ts

If you're reading this, please share the correct website links in any art forums you belong to. Those who have learned so many great painting techniques from Jerry need to help him reach more artists who still don't know how to find him. 

Again, the "correct" and ONLY true official website is:  http://yarnellSCHOOL.com

Happy painting!! Blessings!!
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#2 Owner of Company

Yarnell Art is 100% legitimate

AUTHOR: Yarnell Art - Tulsa (United States of America)

     My name is Scott Yarnell.  My wife Diane and I purchased Yarnell Art from my brother Jerry Yarnell in 2008.  We own all copyrights to the 'The Jerry Yarnell School of Fine Art' tv program and related dvds.

We also own www.yarnellart.com and are 100 % authorized to sell all products on our site including brushes and paints used by Jerry Yarnell on the 'The Jerry Yarnell School of Fine Art' tv program.

We also sell his complete line of instructional art books.    

     No where on our website, facebook or youtube do we claim to be Jerry Yarnell but we have birthrights to the last name and legal rights to use them.  No one in our office has ever claimed that Jerry is deceased.

Anyone making claims that the business was stolen is being foolish and slanderous.  Yarnell Art has an excellent reputation among our customers as an honest and dependable company and we fully intend to defend our name. 
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#3 Update By Author

You are absolutely diceiving "Jerry's" followers and past students

AUTHOR: Magicwand_58 - Phoenix (U.S.A.)

Scott and Diane Yarnell,

Per your comments, you are definitely not being forthcoming when people on your website and Facebook page ask how to contact Jerry Yarnell or when they clearly believe they are talking to Jerry. You should be very open and helpful to people who contact you so they can make their choice of ordering from Jerry to support their favorite instructor, or to you since you can provide the older DVDs and supplies. Obviously people assume they are supporting Jerry, the artist and teacher, not Jerry's family members who have the same last name which you use to your full advantage to confuse people. You misled me personally and I have watched you mislead other students of Jerry's who love him and are missing out on seeing Jerry's new paintings which are inspiring and gorgeous.

Jerry's students past, current and future deserve the chance to attend Jerry's workshops and become better artists learning from his "new" better than ever series and his incredible online school with all his new lessons which is a culmination of his 30 years of experience. ALL his paintings are great, old and new, but his students are the ones who deserve full disclosure to make up their own mind who they want to be in contact with, or not.

I am just a student and I don't have all the facts related to why in the world Jerry's brother and sister in law have rights to sell his old series, but that situation does not give you the "right" to lie (not even by omission) to artists and students who want to communicate with Jerry directly.

I have read comments on your website and FB page from students who think they are talking to Jerry and they even ask "him" questions, yet you don't give them Jerry's contact information. I know what you Diane told me before I figured out how to contact Jerry directly, and I know what I have heard from other students who were also misled, and I know Jerry's students deserve and would want to continue communicate with and continue learning from Jerry directly. That's not to say some might not want to purchase some of the older DVDs from Jerry's past lessons which you have pointed out you have the right to sell. But shame on you for not giving "Jerry's" students the opportunity to find Jerry and Donna. Your conscious decision not to provide Jerry's contact information and clarification to the students is not an ethical choice. 

I challenge you to post Jerry's contact information on your website and Facebook page. If what you have denied and claimed is true, then why not? Let Jerry's students know how to find him. Do it today!

And while you're at it, why not remove your claims of being the only "official" website in the Google search engine? How can your site be an official Jerry Yarnell site when he has his own that is actually the "only official site" for Jerry Yarnell? 

You would still have have customers who want to buy Jerry's older lessons, because those paintings are still great. So why not stop the shady business practice and come clean. Post Jerry's contact info on your pages. All those nice comments in your Guestbook belong to Jerry, not you. Be kind and forward the nice comments to Jerry along with contact info for who wrote each comment so Jerry can contact them and say thank you and share his new series with them. 

Jerry Yarnell's current and only official site is:  www.YarnellSchool.com  (not yarnell art)


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#4 Owner of Company

Senseless attacks against Yarnell Art

AUTHOR: Yarnell Art - Tulsa (United States of America)

Jerry's students have a sense of loyalty to him and Yarnell Art understands that completely.

It is a free market society and consumers can choose where they want to spend their money.

Yarnell Art is simply one of many, many companies who sell Jerry Yarnell products and it is not in our best interest to advertise for those competing against us.  As far as the claims of the company being stolen and other inane insinuations against us we believe that most people are blessed with common sense and understand these attacks for what they are.  Yarnell Art will never sink to the level of these personal attacks.  We appreciate our customers deeply but we also respect the rights of those who choose to do business elsewhere.  

            
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