• Report: #331447

Complaint Review: Direct Tv

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  • Submitted: Thursday, May 08, 2008
  • Last Posting: Wednesday, October 28, 2009
  • Reported By:Victoria British Columbia
Direct Tv
404 W. Broadway Rd.Suite#107 Tempe Arizona 85282 U.S.A.

Direct Tv Started with normal setup for selling direct tv,then they took $4000.out of my American Express and I haven't heard from them since Tempe Arizona


2Author 1Consumer 0Employee/Owner

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Direct Tv rep called me and I joined sales promo.$119.98then $19.99 a month.Then a Sales person called an said I needed to upgrade everything ,so I stupidly said Ok .Then they took $4000.out of my American Express and since then I have had no word from them.I have tried calling them and when I say I want my money back they put me on hold and no one comes on line.I held on one day for 1 hour just out of curiousity.

Linda
Victoria, British Columbia
Canada

This report was posted on Ripoff Report on 5/8/2008 3:39:12 PM and is a permanent record located here: http://www.ripoffreport.com/attorney-generals/direct-tv/direct-tv-started-with-normal-8958a.htm.

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2Author 1Consumer 0Employee/Owner
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NOVEMBER 2007
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#2 Consumer Comment

Just a little advice

AUTHOR: Brad - Evansville (USA)

I do not know the whole situation or details of the call. I do however know that no services for direct tv would ever reach 4000 dollars.  If I had to guess I would say this is just a scam operation using direct tvs name.  However I could be wrong.  Either way though you need to get ahold of american express file a complaint for unauthorized charges and let the fraud department with american express handle it.  This will take several business days if not weeks however its your best bet for getting your money back.   Also after its done they should advise you but if not cancel the card and ask for a new card with a different account number.

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