Report: #392282

Complaint Review: Luminous Brites - Genix

Submitted: Tuesday, November 18, 2008
Last Posting: Wednesday, January 14, 2009
Reported By: — Albuquerque New Mexico

Luminous Brites - Genix

3600 Ocean View Blvd #2 Glendale California 917206 U.S.A.

Phone: 866-360-1477
Web:
Category: Attorney Generals

Luminous Brites - Genix Company offers what appears to be a free sample, and doesn't disclose the fine print Glendale California

1Author 0Consumer 1Employee/Owner

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The web site offers a free sample of a whitening kit, but hides in some very fine print that if you don't cancel in 20 days they will charge you $88.97/month and continue to send you whitening materials. The materials are at best shoddy and ineffective.

When you call to cancel, the company gives you the run around and is both rude and nasty. I am initiating a class action suit against this company and have notified the Better Business Bureau and the Attorney General of New Mexico (where I reside) about this scam.

This company is a real loser.

Howard
Albuquerque, New Mexico
U.S.A.

This report was posted on Ripoff Report on 11/18/2008 6:25:25 AM and is a permanent record located here: http://www.ripoffreport.com/attorney-generals/luminous-brites-geni/luminous-brites-genix-compan-c5ag2.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

1Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

Genix

AUTHOR: Genix_billing - Glendale (U.S.A.)

SUBMITTED: Wednesday, January 14, 2009

As i mentioned in previous post by what seems like the same author, there is no fine print involved. We have our terms and conditions clearly stated in regular sized font at numerous portions of our website. Instead of spreading negative/false information on such websites, email me at genix.billing@gmail.com and I will look over your account and help you out with any real problems or issues you have.