I tried to purchase a motorcycle helmet at the Meijers in Livonia. The helmet was not price marked. The helmet was on a shelf with a sale notice marked 24.99. There was no sale date on the price notice The SKU was correct I took the helmet up to the counter and tried to pay for it, the price rang up 39.95. The cashier called for a price check. The man who came back said that was the correct price.
I took him back to where the helmet was located and showed him the sale price tag. He ripped it off of the shelf and said that the sale was over. I explained that by Michigan Law the price was established by the tag on the shelf. The Meijers representative told me that according to "Senate Bill ....".
The Meijer representative obviously did not know the difference between a Public Act and a Senate Bill. Since the representative did not quote the correct "scanning" law, Public Act 449 of 1976, he was also lying.
I complained to the Meijer customer service desk and they showed me a copy of the correct public act, without the correct definition of pricing. They declined to pay the "Scanner Bonus".
In the copy they showed me, from Act 449 of 1976, 445.360a Section 10a (1) (a) "There is a price stamped on or affixed to the item."
According to Act 449 of 1976, 445.353, the price must be "(1) The total price of a consumer item displayed or offered for sale at retail shall be clearly and conspicuously indicated in arabic numerals, so as to be readable and understandable by visual inspection, and shall be stamped upon or affixed to the consumer item. If the consumer item is in a package or container, the total price shall be stamped upon or affixed to the outside surface of the package or container and need not be placed directly upon the consumer item."
(2) The requirements of subsection (1) shall not apply to:
.......
(3) In addition to the exemptions allowed in subsection (2), a retailer may choose to not individually price mark not more than 25 classes of items or individual items which classes or items shall be listed and posted in a conspicuous place in the retail store, and may choose to not individually price mark not more than 25 additional classes of items or individual items which are advertised or featured at a reduced price.
(4) The price and the name or description of a class of items or individual items not marked pursuant to subsection (3) shall be indicated by a clear, readable, and conspicuous sign in immediate conjunction with the area in which the unmarked item or class of items is displayed.
I complained to the Attorney General of Michigan, Mike Cox. Meijers sent me a coupon for 10 dollars. Mike Cox closed the complaint.
I then went to several other Meijer stores and using their scanners found items mis price marked on the shelves. This took about a half hour per store to find at least one item marked on a shelf that scanned in with a price higher then the price marked on the shelf.
I filed another complaint with the Attorney General's office using the internet and nothing was ever done.
Meijer is ripping off Michigan Consumers, hand over fist, and the Michigan Attorney General is failing to do anything about it.
References:
Scanner Bonus
http://www.michigan.gov/ag/0,1607,7-164-34739-134114--,00.html
Michigan Law search
http://www.legislature.mi.gov/(S(d0umoh3vyamp2t55zecouv55))/mileg.aspx?page=home
Michigan Public Act 449 of 1976
445.351 to 445.360a
John
Livonia, Michigan
U.S.A.