Platinum Advantage
3665 East Bay Dr. Suite 204-277
Largo Florida 33771-1965
U.S.A.
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Platinum Advantage ripe me off Largo Florida
1Author
0Consumer
1Employee/Owner
I was contacted by platinum Advantage by phone with an offer of 2500.00 in in store credit with a !000.00 cash advance. They took the 200.00 out of my checking acount and a few weeks later signed a acceptance letter which was a month a ago. I contacted the company which wasn't a problem, They stated on answering system that they were open mon thu fri 9-5 pm. The I explained to the serves department of PA of why is the card and catalog taking so long. She stated that the card and catalog was sent out by mail May 9 and takes 14 days to reach me. It is now june 4 and I haven't received my card for which I had paid 200.00 for.
Kenneth s smolko
Pittsburgh, Pennsylvania
U.S.A.
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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Consumer Relation Department - Largo (U.S.A.)
SUBMITTED: Thursday, June 12, 2008
POSTED: Thursday, June 12, 2008
The card was mailed out to the address we have on file . We sent you the terms and conditions which you returned signed verifying your address . Thats where the account has been mailed to. It was mailed on 5-9-2008 you might have thrown it away thinking it was non important mail . If you are not happy and would like a refund please call us 1-877-488-8084.
Thank You
Platinum Advantage
#2 Individual Responds
AUTHOR: Platinum Advantage Customer Service Department - Clearwater (U.S.A.)
SUBMITTED: Monday, July 14, 2008
POSTED: Monday, July 14, 2008
[The customer was offered a refund by the Consumer Refund Department. As of 7/14/08 we are still waiting for this customer to return the affidavit giving us permission to mail a check to the current address on record.]
Kenneth please sign that affidavit accepting the refund we offered you to rectify this matter promptly. Any questions or concerns please contact customer service.
Thank you.
