Unfortunately, since this post is anonymous, it is difficult to respond to the specific facts of this case. However, to begin with, a fee of $850.00 for letter writing is excessive, in 2001 we charged $395 for a letter writing case. Today, in 2009, we charge $595.
As with any legal matter, the results of a case are never guaranteed and Attorney Sefa would not “promise” a client that “he could handle things with a couple letters.” Attorney Sefa often encourages clients to retain our office to write letters to the other party prior to filing a lawsuit. This opens the door for communication and allows the parties to attempt to settle the matter outside of court; it is also less costly and more time-efficient than filing a lawsuit.
All letters sent by our office are scanned with spell-check on the computer and are reviewed by both the paralegal and the attorney prior to being mailed out to the parties involved.
Prior to sending the letters, we establish the relevant facts. In this case, Attorney Sefa checked the licensing of the basement contractor and confirmed his builder’s license. Obviously, the man must have lost his license at some point during the 1.5 years that passed prior to the second license check.
If the letter writing is unsuccessful, Attorney Sefa advises his clients to take the next step in the legal process by filing a lawsuit. It appears that this client chose to hire another attorney (Winegarden Shedd) who charged more money ($5,500) and did nothing other than send letters on behalf of the client, without achieving any results.
Any time our clients express that they have a problem with our services, we encourage them to schedule an appointment to discuss it so that we can resolve it. We believe that every problem has a solution.