• Report: #491743

Complaint Review: Webfurs.com

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  • Submitted: Tuesday, September 08, 2009
  • Posted: Tuesday, September 08, 2009
  • Reported By: Alina — New York New York USA
Webfurs.com
345 Seventh Avenue, 3rd Fl New York New York 10001 United States of America

Webfurs.com Webfurs Customer service and products are abyssmal New York New York


1Author 0Consumer 0Employee/Owner

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I don't know how these people stay in business. I ordered a fur coat for $1, 025 from Webfurs through Amazon.com. The fur coat was in stock (last one left) and paid for expedited shipping. After the coat failed to arrive the final day it was supposed to, I called. I was given the run around by the secretary, Elizabeth, about a million times who was covering for her boss, Gary, that he was at lunch, then on the phone, then finally he was on vacation and please call back on Tuesday.

Tuesday rolls around and Gary is at lunch again (is he a fat-ass or what). My mother ends up calling (I was at work and can't be wasting my time) and nearly gets her head bitten off by Miss Elizabeth. Really? Screaming at a potential customer? When Mr. Gary Boss is finally on the line, he gives her all sorts of excuses, the main one being that the coat was not in stock.

Why were we not notified earlier that the coat was not in stock. Why did they accept payment if they did not have one.

Worst customer service on the planet. I fully intend on the BBB knowing about this. We ended up canceling the order. They can go to hell.

This report was posted on Ripoff Report on 9/8/2009 12:45:14 PM and is a permanent record located here: http://www.ripoffreport.com/auction-liquidators/webfurs-com/webfurs-com-webfurs-customer-s-dd28d.htm.

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