PAY PAL
Internet Internet
United States of America
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PAY PAL, .paypal.com They wrongfully refunded money to a customer in Australia without knowing whether or not the person received the magazines or not Internet
*Consumer Comment: advise
1Author
1Consumer
0Employee/Owner
Pay Pal refunded money out of my account to a person in Australia without any proof that the person did or did not receive the items in question. They know that there's no tracking outside of the United States on USPS packages but they require all of the sellers to prove they shipped and the customer received but the customer does not have to prove anything. I shipped approx. 10 International packages a week. 3 Austrailian customers received their packages in Jan/Feb, one didn't, the first for me. Without looking at my track record in which I can provide the information they need to see that I always ship and I have never lied and don't intend to start now. I sent the Stamps.com invoice number where I purchased the stamp for the envelope. Why would I buy a $14.00 stamp and not send the package. Hello! I just want them to make some changes over there and provide a little protection for the seller as well.
David D. H
Taylors, SC 29687
864-xxx-xxxx (((REDACTED)))
e-mail mailto:(((REDACTED)))@bellsouth.net
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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner
Updates & Rebuttals
#1 Consumer Comment
AUTHOR: John - Louisville (U.S.A.)
SUBMITTED: Monday, February 15, 2010
POSTED: Monday, February 15, 2010
This is one of the dangers of using PayPal....To protect yourself from scammers with PayPal sales:
Only ship to USA addresses
Ship with delivery confirmation
Even these won't fully protect you from scammers. They can always claim that the item was defective or not as advertised and PayPal will by default side with the buyer because they don't have time to do CSI style investigations. It's simply cheaper for them to side with the buyer.
If you sell a lot with credit cards, then get a real credit card merchant account...you have a greater ability to dispute charge-backs and can communicate directly with the credit card company without PayPal getting in the middle of the interaction.
