Hi Gary,
Chrysie here. I'm sorry you're still having trouble. We make every effort to ensure your cashback shows up in your account as quickly as we receive it from our merchants. It can sometimes take up to 30 days from the purchase date to appear in your account.
Would you please send me the information about your missing cash back? I'm happy to investigate and figure out what is going on.
Send to
service@shopathome.com and put Attn: Chrysie in the subject line. I will alert our Customer Service team that I am waiting to hear from you.
Many regards,
Chrysie