Apple ITunes Fraud and won't refund my money Internet

I have also been ripped off by the itunes company when I had questioned a charge that was in the processing stages on my bank account.  I had filed a report with itunes website towards the begaining of june 011 and the rep that responded to me stated that i needed to change my log in information and the money would be put back into my account. 

Since the payment was still in processing and wouldn't show on my bank statement until everything had cleared, it only showed that the money was returned to my account on the 24th of june and then retaken out of my account on the same day. I again sent in  a report off their webpage and had gotten in contact with another rep named Colin.

The rep had mentioned to me that the charges were from another game I had downloaded and  that some games have hidden charges, sorry don't buy that. I sent him a couple of emails back and then he brought up the game that was charged to my account which I didn't authorize to purchase.

Through all the emails sent back and forth from this rep and another rep I never had gotten my money back and refuse to do business with a company that takes money from their consumers accounts without permission.  Even after sending  the last rep I had email the previous emails and a copy of my bank statement which only showed the transaction of them refunding my money and taking it out they still refuse to refund me my money. I will be reporting them to the BBB and selling my Ipod.

WE NEED A 1 WEEK BOYCOOT OF APPLE

THEY WOULD FREEK

IF THEY LOST A NICKEL THEY FREEK

Your posting lists you as being the "Owner of the company, i.e. Apple).  In your post you state you worked for the fraud department of a bank for many years.  I question your post as I do NOT believe for a moment YOU are Steve Jobs!  I have done extensive biographical research on Jobs and nowhere do I find Steve Jobs EVER having worked for "many" years in some bank's fraud department!

He dropped out of Reed College in 1972 after only one semester, though he did continue to "audit" some college courses.  None of his employment history I reviewed confirms your aforementioned statement. 

First off when there there is fraudulent activity on a credit/debit card, it is up to the company that approved the transaction to take action if there is fraud on the card that they issued.  

Truth and honesty and just downright integrity need to prevail. I too have had my card charged for unauthorized iTunes charges. Regardless of whose responsibility it is to refund the money, a business such as iTunes should have a Billing Customer Service Dept. with LIVE people you can talk to to tell you how to go about fixing an issue like this. I am warning everyone I know about this and to be very aware of purchasing from iTunes. People need to know that if they have a billing problem, they will NOT be helped by iTunes.

It is up to your bank to refund the charges, not iTunes. Your credit card information IS secure on iTunes (Apple is a huge company and they take privacy very seriously) but your password is not. Did you know that most people use incredibly easy to guess passwords and never change them? There are websites that provide account names and possible passwords for various merchants for purposes of abusing someone else's credit card. I'm 99% sure that your password is to blame, not iTunes.