Report: #628

Complaint Review: Circuit City

Submitted: Saturday, August 28, 1999
Posted: Friday, November 26, 1999
Reported By: —

Circuit City

Nationwide Nationwide U.S.A.

Phone:
Web:
Category: Audio & Electronic Retail Stores

CIRCUIT CITY Extended Service Protection hogwash

1Author 0Consumer 0Employee/Owner

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My dishwasher just broke with only a few months of extended service protection left. A small pin hooking together the soap dispenser broke loose and the whole soap dispenser fell apart. I never have been able to find the pin or the spring that was part of the whole thing.

When a service man came to look at it he said it was due to
customer abuse and nothing would be covered. He also said that our rusting dish racks would not be covered either.

Why do they think I bought the extended service for in the first
place? We did not abuse it. When I brought that point up, the man said that normal wear and tear would not be covered either. Is this normal wear and tear? I don´t think so! What a crock! If I choose to have them fix everything it would cost around $220.00

The dishwasher only cost about $350.00 to begin with and its only 2 1/2 years old. It is a Maytag. It´s suppose to have been awsome. What to do now?

This report was posted on Ripoff Report on 8/28/1999 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/audio-electronic-retail-stores/circuit-city/circuit-city-extended-service-59dqa.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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