Comp. Nation Lied About Products, and Over Charged both products and shipping Franklin Tennessee

Hi All,

I am from the small country of St. Lucia, an island in the West Indies. I received a phone call from this Company (Comp. Nation), telling me it's short for Computer Nation. They told me they were referred to me through another company that they deal with, but wouldn't or couldn't tell me who. I spoke with a sales rep and he was very pushy with me to buy their product.

He said his company had made these longer life toners that go in my laser printer that would last me twice as long, or longer. He was very talkative and wouldn't let me get a word in, so I listened. Of course who wouldn't want to save money. He said that they guaranteed these that if they didn't work, he wouldn't ask me to pay for them. Well he said that I had to buy 12 of these, which was a kit to get started. With looking on their website it looked like a legitimate company so i took his offer.

I asked about shipping and they said they got the best rates and shipping not be an issue.

The normal ones I buy only cost me about $109.00 USD and are the originals. The ones I bought from this company cost me $169.00 each, which is more expensive but since it lasts double or more it would save me money.
When I got the bill the shipping charge was almost as much as the products which in turn made them cost me double. After that I had to pay my duties at customs which made it even more expensive.

At least I had these long life toners. Well I put them in my machine and it only lasts me about 25% of what my usual ones did. I was told by this company that when there are humans involved that sometimes there are errors and to try the others. Well I did and some of them smeared ink onto the pages until 1 finally leaked into my machine.

When I pressed the issue with their customer service they stated that they had me on recording saying that I would purchase these items and that they would seek legal help if needed. I said I would not pay them but they kept calling different people in my office until someone payed them without knowing.

I've spoken to several people who have dealt with them and most of my island will not do business with them because of similar circumstances. I'm not sure where else they target to sell these wretched, no good things but I want everyone to be wary.

I have wasted thousands of US dollars dealing with this company and you shouldn't either.

This happened in 2008 but I'm still very upset about it. I guess Shame on me for being so trusting but I wanted to tell my story.

Donella
Castries
Saint Lucia