demanded
  • Report: #526259

Complaint Review: Dealercostcaraudio.com

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  • Submitted: Friday, November 20, 2009
  • Posted: Friday, November 20, 2009
  • Reported By: busy247 — Beaver Utah United States of America
Dealercostcaraudio.com
3337 S. Bristol Street Suite 211 Santa Ana California 92704 United States of America

Dealercostcaraudio.com Refuses to issue a refund for damaged merchandise Santa Ana, California


1Author 0Consumer 0Employee/Owner

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Ordered speakers from DCCA on 5-11/09.  Received by UPS on 5/14/09.  Speakers were broken.  Contacted seller by phone and e-mail.  They were to file a claim.  After several contacts with the seller and no action, we filed the claim with UPS.  UPS picked the speakers up on 5/28/2009.  We tried multiple times to get replacement speakers or replacement items.  Either they were backordered or not available.  We requested the order be canceled and a refund issued.  It has now been 6 months, over 100+ e-mails and multiple phone calls, and empty promises made by them.  I want my sons hard earned money back!

This report was posted on Ripoff Report on 11/20/2009 8:28:10 AM and is a permanent record located here: http://www.ripoffreport.com/audio-electronic-retail-stores/dealercostcaraudio-c/dealercostcaraudio-com-refuse-d2ae4.htm.

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