Gizmos2Go scammers! California Internet

I purchased a battery for a palm pilot that turned out not to fit (surprise, surprise - based on others' comments). I returned it but only received partial credit - I was hit with a restocking fee and had to pay for shipping.

I ordered 2 gel mouse pads with the remaining amount. They were on backorder. I told them that I would wait for them to come in. That was January. They quit carrying the gel mousepads and never informed me. I wrote them a strongly worded email in Sept. because I hadn't heard from them. It actually did get their attention. Their response? They sent me 2 email links for my store credit - which turned out to be backdoor admin links to their website! This company doesn't know their butt from a hole in the ground! Finally, after several more emails, they rudely emailed me saying that I would not get a refund, period.

After posting a complaint on epinions, they tried to contact me to work it out. I told epinions that Gizmos could not contact me because they had 5 chances already to make things right.

I will never do business with this company again. Not because of the screwup - that happens - but because of the poor customer service. The responses I get from them are not apologies, but quick three or four word responses. I believe they are a fly-by-the-seat-of-their-pants company; they cannot speak English and can barely write it, which is why they will not communicate with their customers.

Many bloggers claim that Gizmo's employees are writing their own reviews!

Savvyinternetshopper
Crossville, Tennessee
U.S.A.