Report: #153880

Complaint Review: Thomson Consumer Electronics

Submitted: Tuesday, August 16, 2005
Posted: Tuesday, August 16, 2005
Reported By: — Scottsdale Arizona

Thomson Consumer Electronics

www.rca.com Internet U.S.A.

Phone:
Web:
Category: Audio & Electronic Retail Stores

Thomson Consumer Electronics Lyra MP3 battery RIP OFF Internet

1Author 0Consumer 0Employee/Owner

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My Lyra MP3 player stopped working last week (8-10-05). I took it to the local battery store to purchase a replacement battery.

The manager informed me that the battery had a device (very small circuit board) integrated into the battery and could only be purchased from the manufacture.

called Thompson and was told no replacement batteries were available. They offered to trade my unit in for a new one for $99.00.

I paid over $200 for mine a year ago. I can't believe that they expect me to purchase a new unit when mine works just fine. It only needs a battery!

Larry
Scottsdale, Arizona
U.S.A.

This report was posted on Ripoff Report on 8/16/2005 2:18:57 PM and is a permanent record located here: http://www.ripoffreport.com/audio-electronic-retail-stores/thomson-consumer-ele/thomson-consumer-electronics-l-b3e99.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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