• Report: #807411

Complaint Review: handhelditems.com

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  • Submitted: Friday, December 09, 2011
  • Posted: Friday, December 09, 2011
  • Reported By: Bsiren — palm harbor Florida United States of America
handhelditems.com
1211 John Reed Court City of Industry California 91745 United States of America

handhelditems.com cell phone accessories cell phone cases electronics accessories cell accessories City of Industry, California


1Author 0Consumer 0Employee/Owner

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Products are cheaply made and worthless. They sell you the products, charge you immediately and then take 2-3 weeks to ship it to you and then they are utter and complete garbage. I ordered 2 cell phone cases and 1 of them broke as I was putting it on my phone, the other broke simply setting the phone on the table. The tabs that hold the case on are flimsy and cheap. You have to get approval to return the items first, pay for return shipping and no matter whether they refund your money or replace the item, they charge you a 15% restocking fee.

This is their return policy.

Within 30 Days*                                   30 to 45 Days*
Unopened,Unused,New Full Refund     15%Restocking Fee
Opened, Used 15% Restocking Fee     15% Restocking Fee
Defective, DOA  Full Refund                  Replacement or 15% Restocking Fee
*Starting from ship date by carriers. No refunds and/or exchanges after 45 days.

DO NOT WASTE YOUR MONEY OR TIME. GARBAGE GARBAGE GARBAGE

This report was posted on Ripoff Report on 12/9/2011 8:09:22 PM and is a permanent record located here: http://www.ripoffreport.com/audio-electronics-shops/handhelditems-com/handhelditems-com-cell-phone-2d570.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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