• Report: #523359

Complaint Review: Led Outfitters

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  • Submitted: Friday, November 13, 2009
  • Last Posting: Sunday, June 26, 2011
  • Reported By: capt FD TEXAS — porter Texas United States of America
Led Outfitters
14 Bond St Great Neck New York 11021 United States of America

Led Outfitters fire dept. ripped off Great Neck, New York

*General Comment: ledoutfitters.com


1Author 7Consumer 3Employee/Owner

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My dept. ordered a light bar from this company we where promised that aware order would be delivered on a cretin day it was not when we called to check the status of the order we where cussed at several derogatory comments regarding the age of the person calling where made i have never been treated so badly before by a company that caters to police EMS and fire i will never do business with this company again and would not recommend this company to anyone PS still haven't got my light bar

This report was posted on Ripoff Report on 11/13/2009 11:51:22 AM and is a permanent record located here: http://www.ripoffreport.com/auto-audio-electronics/led-outfitters/led-outfitters-fire-dept-rip-2edf5.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 7Consumer 3Employee/Owner
Updates & Rebuttals

#1 Employee

Rebuttal from Led Outfitters

AUTHOR: Led Outfitters - Great Neck (United States of America)

SUBMITTED: Saturday, November 28, 2009

All Businesses will have complaints. Its how we resolve them shows how the company handles itself in these types of situations.

Please feel free to contact me to get this issue resolved. It is possible your lightbar was shipped but returned to us or some other issue could have happened along the way.

Please contact me asap to resolve this problem and get you the product you ordered.

You were not ripped off and we are not out there to rip you off. We deal with over 1000 customers every month, and we want to make sure you are included with the rest of the happy and satisfied customers.


877-808-5337 ext 1
Mon-Fri 10:00-5:00 EST

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#2 Consumer Comment

custmer service

AUTHOR: larry - Salamonia (United States of America)

SUBMITTED: Friday, December 04, 2009

I tried to place an on-line order with them, and my billing address in dif then my mailing address... my oders got canseled and when i called them i was treated badly by the person who answered the phone. he canseled my order again and hung up on me... problem is he is the one who answeres all the extentions and he will not put me through to any one who will help me there... not a good way to do busness guys... problem is i would love to order from you... Larry M , EMS in Indiana
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#3 Consumer Comment

Up-date

AUTHOR: larry - Salamonia (United States of America)

SUBMITTED: Friday, December 04, 2009

I really wanted the light they offered, you cant find many in green.. So i called them again, and have to say this time got my problem worked out... guess everyone has a bad day and i can only imagen how hard it is to run a busness these days... my oder has been placed and should be on its way soon... the person on the phone took the time to work with me... im a happy custermer now.. Thank you so much. Larry M Nuckols
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#4 Consumer Comment

I'm a victim too!

AUTHOR: Wasax3 - (United States of America)

SUBMITTED: Thursday, December 31, 2009

This buisness is just one kid, or atleast used to be just one kid "running" it ( I use the term losely). They used to be called "Strobe Light King" and sold most of their products on eBay. I bought over $1000 of products that I resold to friends and neighbors around my area. I had $300 worth of products that was defective so I shipped it back to him as he told me too but claims he "never got them". I went to far as to tracking everything through the post office it was delivered to and learned that he did infact get the items, however he had commited mail fraud. He befriended the postal employees at his local post office and was able to go behind the counter and get his packages before they had a chance to scan them saying he picked them up. I alerted the USPS Inpectors about this and they investigated the issue as well. Unfortunatly, he still owes me $300.

I have all the emails and paperwork still saved so if anyone would like to take legal action against this company please let me know.


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#5 Employee

The post above is a complete LIE!

AUTHOR: Led Outfitters - Great Neck (United States of America)

SUBMITTED: Sunday, January 03, 2010

In regards to the comments made by the previous poster that we made friends with post office employees and took packages is a complete lie.

We are not the same company as SLK and we have nothing to do with them. If you have an issue with them, then make a post about them. Don't post something that happened to you and blame it on us. I hope you get your money back and good luck

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#6 Consumer Comment

Same thing

AUTHOR: Wasax3 - (United States of America)

SUBMITTED: Sunday, January 03, 2010

Well, SLK was a business that was run very poorly by a very immature kid, named Mike, in Great Neck NY. If I do recall correctly, your business, LED Outfitters, Is run very poorly, by some very immature people, one of which named Mike, in Great Neck NY.

My apologies for "Assuming" you were the same buisness, I can clearly see your not. (That was a sarcastic statement.) 

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#7 Consumer Comment

The owner of this company should go to prison.

AUTHOR: Pissed off Firefighter - (United States of America)

SUBMITTED: Wednesday, May 05, 2010

I ordered a dashlight from LED Outfitters last fall.  I gave up on trying to get my money back after about three months of fighting with them.  And after I sent the non-working product back to them.  I can vouch that this is a one man operation.  I called probably 100+ times in three months and never spoke to anyone else.  If you need any other evidence that its a small time bullshit operation, consider the fact that the owner has time to troll the internet and look for people bad-mouthing his POS company.  This guy has STOLEN from too many people who earn our livings serving our communities.  I filed a complaint with paypal.  If you got ripped off and paid through them, please do the same.  They won't investigate him unless they have more complaints.  Attached is a picture of the product I returned...taken at the post office for evidence.

To the owner,
Since you're a big enough bitch to have to read this site and reply to peoples' posts, my order number was 964603.  Call me.  Even better, you have my shipping address...come talk to me in person you limpdick piece of trash.  Your day will come.  You can't treat people the way you do and never answer for it....if nothing else, you will rot in hell.

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#8 Consumer Comment

Contact the Nassau County Police Department

AUTHOR: Nassau County Detectives - Manhasset (United States of America)

SUBMITTED: Wednesday, August 11, 2010

Please e-mail complaints of fraud regarding LED Outfitters to the Nassau County Police Department at NCPD6THSQUAD@PDCN.ORG  You will be given instructions on how to make a report.  Include a brief description of the incident.  All information will be kept confidential. We will get back to you.

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#9 Employee

We would Like to help you out

AUTHOR: Led Outfitters - Great Neck (USA)

SUBMITTED: Monday, September 27, 2010

All Businesses will have complaints. Its how we resolve them shows how
the company handles itself in these types of situations. Please feel
free to contact me to get this issue resolved. You were not ripped off
and we are
not out there to rip you off. We deal with many customers every
month, and we want to make sure you are included with the rest of the
happy and satisfied customers. There was probably some sort of
misunderstanding.  Please email me directly at ledoutfittersservice at
gmail.com and I'll be glad and happy to bend backwards for you and get
this straightened out.

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#10 Consumer Comment

ledoutfitters.com

AUTHOR: Joey - fairdale (United States of America)

SUBMITTED: Sunday, June 26, 2011

i placed a order for 1 surface mount light and they sent me 4 of them one of them were broke i sent it back and they never recieved it... a few weeks later i was informed that i was still charged for 4 led light so i called the guy and he said to send them back so i got the money together and sent them back.

after a few weeks i looked on my account and it said i was still being charged for $160 so i called this company and they said they never recieved but USPS had a signature of the person who recieved it... (smx4) now they are sem 4 r/r

to this day i have not recieved anything from the company in which they wanted me to be a distribitor for them. i will never deal with this company again after this unless they treat me like i should..
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