• Report: #512318

Complaint Review: Land Rover Denver East

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  • Submitted: Tuesday, October 20, 2009
  • Posted: Tuesday, October 20, 2009
  • Reported By: Danny — Denver Colorado USA
Land Rover Denver East
2950 S Havana St Aurora Colorado 80014 United States of America

Land Rover Denver East They broke my windshield and would not replace it. Aurora, Colorado


1Author 0Consumer 0Employee/Owner

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I brought my vehicle in to have it repaired for it's regular check up by the service manager.  They provided a rental car of which I was required to fill out if there were any scratches or dents or broken windshields, of which, there were none.  When I picked up the vehicle the first thing I noticed on my vehicle was a cracked windshield that was not there when I dropped off the car.  They said they would have the service manager contact me and, of course, I never heard from them again.  Until, they called me to find out how the service was from my visit because Land Rover was going to send out a survey regarding the service provided by Land Rover East Denver.  I reminded them that they broke the windshield and he said he would look in to it and I never heard back from them again.  Point is, if I would have returned their rental car with a cracked windshield I would have been charged to replace the windshield of which we have quotes of 1,500.00 because it is a heated windshield.

Did I mention my tires??  My Range Rover had less than 10,000 miles on it when I noticed substantial wear on the tires even though I was following the maintenance schedule provided by the manufacturer (cost to replace the tires was around $1,700.00).  They told me I hit a pot hole and it knocked the rear end out of alignment.  I asked how to know when the rear end is out of alignment the service tech responded " you have to bring the vehicle in to have it looked at".  They never mentioned when I spent around $65,000.00 for the car that I would need to bring the car in every time I hit a pot hole to determine if my rear end is out of alignment.  They took me over a rocky mountain course for my test drive "I wonder if they had to check the rear end alignment after every test drive to check the rear end alignment"? 

I highly recommend shopping for cars other than Land Rover East Denver!!!

This report was posted on Ripoff Report on 10/20/2009 3:53:18 PM and is a permanent record located here: http://www.ripoffreport.com/auto-dealer-repairs/land-rover-denver-ea/land-rover-denver-east-they-b-2fcf5.htm.

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