United BMW United BMW of Roswell very poor service Roswell, Georgia

Asked United BMW to install a suspension upgrade kit on a new 2011 BMW.  

United BMW only installed half of the parts.  The parts they did install were installed incorrectly.  They rounded-off a few bolts.  A four wheel alignment performed as part of the installation was massively hosed up.

United BMW said that they sold me a different suspension that did only contain half of the parts, but cost the same amount of money.  

The service invoice cited the BMW part number of a product United BMW advertised prominently featuring the missing parts.  

United BMW asked for another $1,500 to complete the suspension upgrade with all the required parts.

United BMW insisted the four wheel alignment was done correctly even though toe-out was massively out of spec on all four wheels, and there was a .5 degree difference in camber between the two rear wheels.

United BMW billed me ten hours labor to hose up my suspension.  A local tire store did the same work and only billed me four hours labor, 2.5 times less.

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