#1 Consumer Comment
AUTHOR: Bob - Whitehall (U.S.A.)
SUBMITTED: Saturday, November 01, 2008
POSTED: Saturday, November 01, 2008
First of all, you morons who complain about an offer YOU asked for and did not like crack me up. Is any other dealer offering to buy your car without selling you one in return? I'm thinking no. If you don't like the offer, don't take it why whine and bitch? As far as the cars on the lot being sold for more than you were offered, duh thats called making a profit. PT cruisers are a dime a dozen in the wholesale auction market, why would a dealer pay you more than they can buy them elsewhere? Oh yea and to answer the question before you ask it NO I am NOT a CarMax employee, I'm a competitor & the reason I don't buy cars from customers unless they are trading it in on one of mine is because of morons like you. The old saying is true "No good deed goes unpunished." Buying a car from a customer with no strings attached is a great service the rest of us just can't afford to offer. While I'm sure it generates a great deal of traffic into their stores and that is most likely why they offer it, I still think it is more trouble than it is worth. Even if I could afford to do it. I send my customers to them all the time to sell their cars, I'm sure I have lost a sale or two doing this, but it is worth it to not have to deal with crappy trade ins. Yes your PT cruiser is a crappy trade in. They are nothing more than a Dodge Neon with an ugly hearst-like body. They get crappy gas mileage as well.
#2 Consumer Comment
AUTHOR: J G Shrugged - Austin (U.S.A.)
SUBMITTED: Saturday, November 01, 2008
POSTED: Saturday, November 01, 2008
And with a "good" condition for trade in value, I'm getting around $6.2k.....was the car damaged? 40k miles in less than 2 years seems excessive. If other dealers were offering 9k in trade in, well, good for them!
CarMax will offer to buy your car but that doesn't mean that they want it! If your car isn't selling well on the resale market (like the ones they had on the lot have been there for a while), then the value of your child's car will be less to them. So they will offer what they will probably get back from the auction market....
I have sold several cars to CarMax, and most recently in the last 2 weeks. I got $500 over KBB and I thought that was a good deal considering my car's value had been plummeting over the last few months as gas prices have come down....
#3 Consumer Comment
AUTHOR: Robert - Irvine (U.S.A.)
SUBMITTED: Sunday, November 02, 2008
POSTED: Sunday, November 02, 2008
Sell the car on your own.
If you think you can get 9K(or so) by selling it then go for it. If you get a buyer great, if not you may start to think that the offer was not that bad. Remember that CarMax is buying the vehicle outright. There is no advertising you have to do, they handle all of the paperwork, if anything goes wrong with the car after they buy it then it is on them(this is the main reason you are not getting full value). You won't have someone coming back to you in 30 days telling you they want you to repair something that broke.
The reason the dealers offered you $9,100 because it was a Trade-In, that is you were going to buy another car. Would you have gotten anywhere close to that if you were just going to sell it back to them..Nope. When you are buying a car they can "play with the numbers". Didn't you find it interesting that the amount of the Trade-In was about what the payoff would have been?
#4 Consumer Comment
AUTHOR: Been There Done That - Ashburn (U.S.A.)
SUBMITTED: Monday, November 03, 2008
POSTED: Monday, November 03, 2008
Given the fact the appraiser was "green" doesnt matter to be honest with you. All the deals are run through a "formula" based on auction estimates and then run my senior buyer for approval. While she is "green" in tenure her job is merely as a paper jockey. If her value concerned you you could have requested a more senior buyer walk the car and explain the process. They really arent hiding anything, its all based on simple Econ 101 laws of supply and demand.
Good luck on the sale.
#5 Consumer Comment
AUTHOR: Taosan - Henderson (U.S.A.)
SUBMITTED: Thursday, November 06, 2008
POSTED: Thursday, November 06, 2008
The one thing I really believe you Bob, is that you are indeed in car sales. A guy gets bombarded with advertising about that oh so nice company that'll treat you fairly and has service to you in mind, just to find out that it is basically a con to either make a fat profit that is out of relation, or to get you on the yard in the hopes that your indoctrinated moron-army will follow the manual and usher you into buying something from the lot.
You have very eloquently shown us here what car salespeople think of their customers, that they are idiots.
I don't care what they go for at auction, and I don't care whatever new propaganda pitch the used car sales industry comes up with to make us believe that it is ooooh such a burden to have to deal with used cars.
Carmax is spending Millions over Millions on campaigns that make you believe it is not a total waste of time to get an appraisal from them, to make you believe it is worth your time to go there and check it out, when in fact their agenda is despicable. And by the way my car-selling, name calling friend, the complainants vehicle would achieve at least 5,600 according to Blackbook and Mannheim.
Go and troll somewhere else, call your customers on the lot idiot, but oh no, you prolly won't have the balls to do so.
Blerch, car sales folks really make me want to wretch.
Carmax has again and again proven that there mentality is get you on the lot by any means, even promising to buy your car, and then either blabber you into buying something or lowballing you to an extent that is nothing short of insulting.
#6 Consumer Suggestion
AUTHOR: Cat - Hendersonville (U.S.A.)
SUBMITTED: Thursday, November 06, 2008
POSTED: Thursday, November 06, 2008
They have more PT Cruisers than they can give away in Nashville, selling '08's already considered "used", Limited Editions for $12,999....yup gotta love those cars! The area here is saturated with them plus you are not going to be offered anywhere near value for your cruiser when you are asking a dealer to buy it! A private sale is always going to bring much more for a car. That is a given, least it should be! ps.....do not roll this car into another car loan or you will be in car debt for the rest of your life. Now THAT is the true ripoff!
#7 Employee
AUTHOR: Dave - Baltimore (U.S.A.)
SUBMITTED: Monday, January 05, 2009
POSTED: Monday, January 05, 2009
In your situation, that offer is a representation that:
1. You can get new PT Cruisers at a low low cost.
2. They have an extremely fast depreciation.
3. They have a ton already and probably have trouble selling them.
... and most importantly:
4. They don't want your car!
CarMax can't refuse an appraisal. If you walk in and want your car appraised, they can't say no. That offer is just another way of saying, we DO NOT want your car, but if your are desperate enough, we will take it off your hands.
#8 Consumer Comment
AUTHOR: Billcoll01 - MESA (U.S.A.)
SUBMITTED: Monday, January 05, 2009
POSTED: Monday, January 05, 2009
BOB IS FROM OHIO, NOT TEXAS!! NOWHERE IN HIS REBUTTAL DOES HE EVEN MENTION TEXAS..YOUR STORY LOSES ANY CREDIBILITY WHEN YOU ATTENTION SPAN DOES NOT ALLOW YOU TO READ & KEEP TRACK OF A SHORT REBUTTAL. I ALSO AGREE THAT THIS IS NOT A RIPOFF AS YOU HAVE LOST NOTHING FROM THE SITUATION.
BOB...NO MORE NAME CALLING OK?
#9 Consumer Comment
AUTHOR: Booninator - College Park (U.S.A.)
SUBMITTED: Tuesday, June 09, 2009
POSTED: Tuesday, June 09, 2009
Then don't sell it there. Go to one of those dealers. Tell them you don't want to buy a car from them but still want to sell it for 9k... Watch them laugh you out the door. that's because they play games with pricing and trade-ins. Whether she had six months, six years or six days experience. Carmax Buyers use up to the minute market accurate information. I am a former Carmax associate. And I really don't care about the company anymore for any particular reason. Your post just seemed ridiculous. I'm SURE the car had absolutely nothing wrong with it and it was BEAUTIFUL. you know why I'm sure of this? Because you typed it into this magical internet thingy, and we all know anything we read here is true.
#10 Consumer Suggestion
AUTHOR: Michael - Milan (U.S.A.)
SUBMITTED: Sunday, June 28, 2009
POSTED: Monday, June 29, 2009
I have been appalled to read some of these reports! I do not read just one or two but many about a company I'm considering doing business with , and I can't help but notice MOST of the above posters have commented heavily in favor of Carmax even when they are OBVIOUSLY wrong on a lot of the consumer complaints. I mean, Bob, Boon, and the others, come ON.... You OBVIOUSLY work for Carmax, and are making it VERY apparent by appearing in MANY of these seperate complaint files stating the same ol' story in every one! "who else will buy your car w/o buying theirs", "it's a FREE estimate", "your car is undesirable, high mileage,etc"....
Give it a rest fellas. Let the REAL CONSUMERS NOT CARMAX EMPLOYEES , comment here. I mean if you can honestly give a good defense to a situation, great! But stop bs'ing us. The public is NOT stupid!!
Why file a report here? Ripoff Report is a permanent record! Other complaint sites copy our content then remove reports for money.
