• Report: #803170

Complaint Review: Champion Chrysler Jeep Dodge

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  • Submitted: Wednesday, November 30, 2011
  • Last Posting: Wednesday, December 07, 2011
  • Reported By: Michael — Huntington Beach California United States of America
Champion Chrysler Jeep Dodge
9655 Firestone Blvd Downey California 90241 United States of America

Champion Chrysler Jeep Dodge Bait and Switch Masters, Scam Artists, Masters of Deception Downey, California

*UPDATE by author: Scam Artists! Masters of Deception!


2Author 0Consumer 0Employee/Owner

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The situation: They told me the deal was approved, they had 30 days to get the auto finance company, Capital One Auto Finance, all the necessary documentation to get the loan approved. First, they told me they could make a deal with $2,000 down with 16% apr and payments of $430 dollars a month based on the information I provided.

I told them I was at one job for ten months, the second job I just started, when I got to the dealership they told me there was a problem with get financing form Capital One Auto because of my employment history to come back the next day, I got a call from Louie, he said they could close the deal if I put more money down, he said they would work with me. I went back to the dealership, I put another thousand down, total down payment was $3,000, now the apr jumped from 16% to 17.32% and my payments were going to be $449 a month.

We both signed the binding contract, I was told the deal was done, congratulations. A week and a half ago, I was asked to produce three months of bank statements or return the car, then I was asked to fill out an IRS form 4506-T to order a transcript of tax return info. I told the finance manager in an email that I could provide them with three months of bank statements but not a return because I had yet to file the last two years of returns but that is set to be filed in a couple of months.

Louie said in a text message, provide three months of bank statements or return the car, I submitted a copy of three months of bank statements to a Rudy Hernandez to forward to their finance manager, Ricardo Reyes on November 26th. They text my mom telling her I had until 3pm on November 28th to provide three months of bank statements and two copies of my newest pay stubs from both jobs, went from just three months of bank statements to that plus pay stubs. I explained to him via email that I would have to wait until December 1st to give copies of those pay stubs, he text my mom today saying the loan expired, I have to return the car, they will issue a $3,000 check.

I have read several internet reviews on this dealership, they have used these same or similar tactics on several other customers. They use a classic bait and switch technique and they are definitely malingering, lying. Why would they say a deal was done and approved when it never was from the very beginning? Why wasn't this all worked out from day one?

This report was posted on Ripoff Report on 11/30/2011 6:26:35 AM and is a permanent record located here: http://www.ripoffreport.com/auto-dealers/champion-chrysler-je/champion-chrysler-jeep-dodge-3e010.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Update By Author

Scam Artists! Masters of Deception!

AUTHOR: Michael - Huntington Beach (United States of America)

The situation: They told me the deal was approved, they had 30 days to get the auto finance company, Capital One Auto Finance, all the necessary documentation to get the loan approved. First, they told me they could make a deal with $2,000 down with 16% apr and payments of $430 dollars a month based on the information I provided.

I told them I was at one job for ten months, the second job I just started, when I got to the dealership they told me there was a problem with get financing form Capital One Auto because of my employment history to come back the next day, I got a call from Louie, he said they could close the deal if I put more money down, he said they would work
with me. I went back to the dealership, I put another thousand down, total down payment was $3,000, now the apr jumped from 16% to 17.32% and my payments were going to be $449 a month.

We both signed the binding contract, I was told the deal was done, congratulations. A week and a half ago, I was asked to produce three months of bank statements or return the car, then I was asked to fill out an IRS form 4506-T to order a transcript of tax return info. I told the finance manager in an email that I could provide them with three months of bank statements but not a return because I had yet to file the last two years of returns but that is set to be filed in a couple of months.

Louie said in a text message, provide three months of bank statements or return the car, I submitted a copy of three months of bank statements to a Rudy Hernandez to forward to their finance manager, Ricardo Reyes on November 26th. They text my mom telling her I had until 3pm on November 28th to provide three months of bank statements and two copies of my newest pay stubs from both jobs, went from just three months of bank statements to that plus pay stubs. I explained to him via email that I would have to wait until December 1st to give copies of those pay stubs, he text my mom today saying the loan expired, I have to return the car, they will issue a $3,000 check.

I have read several internet reviews on this dealership, they have used these same or similar tactics on several other customers. They use a classic bait and switch technique and they are definitely malingering, lying. Why would they say a deal was done and approved when it never was from the very beginning? Why wasn't this all worked out from day one?

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