• Report: #300908

Complaint Review: Citrus Ford - Citrus KIA

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  • Submitted: Thursday, January 17, 2008
  • Posted: Thursday, January 17, 2008
  • Reported By:rancho cucamonga California
Citrus Ford - Citrus KIA
1375 Woodruff Way Ontario California 91761 U.S.A.

Citrus Ford Citrus KIA Refuses to repair transmission under warranty after KIA already paid them to do it once. Ontario California


1Author 0Consumer 0Employee/Owner

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2003 Kia Spectra Automatic. Put in 1st gear in the morning an it slams between 1st and 2nd gear. It is under warranty and I took it in to Citrus Ford. The service writer actually fought me getting it approved thru KIA and actually lied to them that I did not provide any service records even though he had them all. I finally got the approval for the transmission to be fixed under warranty.

Citrus Ford replaced the transmission and collected from KIA. The problem was still there. Now, they say that the transmission is normal and KIA won't authorize the repairs. They were already paid once but won't stand behind their workmanship.

I have started a campaign by registering citrusfordsucks.com and have put up several websites, blogs, an online radio program, and YouTube videos of the shifting problems. I am getting alot of traffic and will continue to work on them. Google "Citrus Ford" and you get 7 of the top 10 websites that are mine.

I have given each level the opportunity to resolve the problem and yet they continue to either not respond or tell me that everything is normal. Yeah, Right! Watch the video at http://www.youtube.com/watch?v=acPFY9Nqqhk and http://www .youtube.com/watch?v=Dd--XBv0dcU&feature=related

Ron
rancho cucamonga, California
U.S.A.

This report was posted on Ripoff Report on 1/17/2008 10:30:49 AM and is a permanent record located here: http://www.ripoffreport.com/auto-dealers/citrus-ford-citrus-k/citrus-ford-citrus-kia-refuse-7waad.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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