• Report: #248660

Complaint Review: CLAY COOLEY MOTOR COMPANY

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  • Submitted: Monday, May 14, 2007
  • Last Posting: Thursday, August 23, 2007
  • Reported By:Dallas Texas
CLAY COOLEY MOTOR COMPANY
10849 Composite Drive Dallas Texas 75220 U.S.A.

CLAY COOLEY MOTOR COMPANY RIPOFF - DISHONEST- FRAUDULENT SALES - CROOKS Dallas Texas


1Author 2Consumer 0Employee/Owner

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WE DO HAVE BAD CREDIT DUE TO MY CANCER DIAGNOSIS AND LOSING A JOB FOR 2 YEARS UNTIL I FOUND ANOTHER ONE, BUT WE ARE NOT BAD PEOPLE BECAUSE WE HAD SOME LIFE PROBLEMS. CLAY COOLEY DOES GREAT INFOMERCIALS FOR FOLKS LIKE US THAT ARE DESPERATE TO BUY A CAR, SO WE CHECKED OUT CLAY COOLEY BELIEVING WHAT THEY SAID WAS TRUE. PICK OUT A CAR, WE WERE TOLD, ANY CAR, I WAS EVEN TOLD "HEY, WE WILL SELL YOU (2) CARS TODAY WITH NOTHING DOWN ON THE 2ND PURCHASE. NO KIDDING, BUY (2) TODAY. WE PURCHASED ONE CAR FROM CLAY COOLEY. LOAN APPROVED. WE SIGNED THE CONTRACTS. BAMB. WE DRIVE OFF WITH THE NEW CAR. WE ARE THRILLED TO BITS WITH SERVICE, FELT LIKE WE HAD BEEN TREATED SO NICELY. PHONE RINGS. IT'S CLAY COOLEY AUTO DEALERSHIP. BRING THE CAR BACK. YOUR LOAN HAS NOT FUNDED AND WE WANT OUR CAR BACK. WE DROVE THAT CAR FOR 3 WEEKS...SERIOUSLY, WE DROVE IT FOR 3 WEEKS WITH A SIGNED CONTRACT. HOW CAN THEY ENTER INTO A CONTRACT WITH YOU THEN TELL YOU TO BRING A CAR BACK???..... WHEN WE RETURNED THE CAR, WE WERE TOLD WE'D GET OUR MONEY BACK. WE HAD TO TAKE THE CAR BACK. WE DID. WE DIDN'T GET OUR MONEY BACK UNTIL WE WENT BACK OUT THERE AGAIN WHEN THE BUSINESS OFFICE WAS OPEN. THEY SOLD US A CAR AT THE END OF THE MONTH TO MAKE THEIR NUMBERS. END OF STORY. THEY DON'T CARE ABOUT YOU OR THE FACT YOU DROVE THE CAR. THEY ARE IN IT TO MAKE SALES NUMBERS TO LOOK GOOD TO THE STOCK HOLDERS, OR BANKS THAT LENT THEM MONEY. I WAS TOLD I WAS APPROVED FOR A LOAN BY THE BANK, THEY GAVE ME THE BANKS NAME, ETC... BUT THEN THEY SAID I WAS NOT APPROVED. SO THEY LIED TO ME. THEN THEY SAID, WELL, YOU CAN PICK OUT A CAR FROM THIS SIDE OF OUR LOT AND GIVE US $1000 AND WE CAN FINANCE YOU IN ONE OF THESE CARS???? THESE PEOPLE ARE DISHONEST PEOPLE AND WE TOLD THEM WHAT THEY COULD DO WITH THE CARS ON THAT SIDE OF THE LOT.

James
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 5/14/2007 6:17:27 PM and is a permanent record located here: http://www.ripoffreport.com/auto-dealers/clay-cooley-motor-co/clay-cooley-motor-company-ripo-2bcc2.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Where is your problem?

AUTHOR: Thomas - Anderson (U.S.A.)

As I understand your post:

1. Your credit is a bit weak but you wanted a "new car".

1.1 Is this is a current model NEW car, or a USED car that is 'new to you'?

2. You buy and then USE that 'NEW' car for THREE WEEKS, meaning if it truely WAS a NEW car, it is NO LONGER a NEW car!

3. Then CLAY COOLEY MOTOR COMPANY makes you bring that even-less-new, i.e. more used, car BACK because your financing was not approved, and so..

4. You returned that used car and got ALL your money back?

5. So- help me here- you used that car for three weeks *for free* and you are complaining about a ripoff? If you suffer this 'RipOff' 17 times a year you should be riding pretty!

If You had USED a 'REALLY NEW' car for THREE WEEKS. then it is NO LONGER NEW and the next poor slob will buy that car thinking it is new when it IS NOT new. Very confusing.
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#2 Consumer Comment

what is your issue, sir???

AUTHOR: Debi - MARIETTA (U.S.A.)

the one thing wrong with this pic is that they were told they were approved and really werent. THATS AN OUT AND OUT LIE!!! to drive a car for a few weeks and then have to give it back is ridiculous...

what this sounds like is that they were ripped off just like the other 18 entries on this company. and thats just the ones that came in here and reported these fools like me. ny report was filed today.
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