• Report: #524018

Complaint Review: Dick Hannah Chrysler/Jeep

Featured Ripoff Reports

Past Featured Reports

Ripoff Report Corporate Advocacy Program
Help support Ripoff Report. Donate today.
Ripoff Reports Legal Ads

Ripoff Report Legal Directory

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sunday, November 15, 2009
  • Last Posting: Sunday, November 15, 2009
  • Reported By: A. — Kelso Washington United States of America
Dick Hannah Chrysler/Jeep
Internet United States of America

Dick Hannah Chrysler/Jeep Ready to Make Money But Not Give Customer Satisfaction, Internet


1Author 1Consumer 0Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Arbitrate
    Set The Record Straight!
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program

In February 2008 I purchased a brand new PT Cruiser from Dick Hannah, Vancouver. I put $1,500 down on the car and financed the rest. I was a single mom and thought I could trust the sales people who were helping me to purchase a new vehicle. It wasn't until I drove off the lot that I figured out it had no cruise control (a fact they didn't tell me). Well, perhaps I could learn to live with this. I've had the car for over a year and have put minimal mileage on it. I just could not learn to love that car. So I thought "Dick Hannah was so helpful before, I'm sure they will help me out again." Well, not so fast. When I contacted Joe with Dick Hannah Honda, they said I was upside down on the loan and they couldn't help me. They are the ones that put me upside down! So now they are telling me that in addition to the trade in of the PT Cruiser, I also have to pony up $4,000 to $6,000 for a new car. I'm perplexed....they basically screwed a single mom for an additional $6,000 on a new car and they won't even help me get into a new car.

I've found out that with Dick Hannah customer service is out the door as soon as you drive off the lot. I've purchased more than one vehicle from Dick Hannah but I don't see this happening again. Once they got their money from me for their overpriced vehicle and raked me over the coals, they hung me out to dry. Thanks for nothing, Dick Hannah and buyers beware!!

This report was posted on Ripoff Report on 11/15/2009 5:27:03 PM and is a permanent record located here: http://www.ripoffreport.com/auto-dealers/dick-hannah-chrysler/dick-hannah-chrysler-jeep-rea-35edb.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dick Hannah Chrysler Jeep

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Arbitrate
Remove Reports?
No! Better yet! Arbitrate to set the record straight!
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Where is the RipOff?

AUTHOR: Robert - Irvine (U.S.A.)

SUBMITTED: Sunday, November 15, 2009

It wasn't until I drove off the lot that I figured out it had no cruise control (a fact they didn't tell me). Well, perhaps I could learn to live with this....I just could not learn to love that car. 

- Your can't be serious.  If it was that important to you, I would think that YOU would ask them if it came with Cruise Control.  I would at least think you would have looked for it when you test drove the vehicle.

I contacted Joe with Dick Hannah Honda, they said I was upside down on the loan and they couldn't help me. They are the ones that put me upside down! So now they are telling me that in addition to the trade in of the PT Cruiser, I also have to pony up $4,000 to $6,000 for a new car. I'm perplexed....

- You said you have purchased other vehicles, but I don't see how this can be the case.  As it does not appear that you know the first thing about financing.  First with a low down-payment(and I would bet the $1500 was 10% or less of the total vehicle cost), you are going to be upside down on the loan for about 2/3 to 3/4 of the life of the loan.  It does not matter what car you get, what loan you get, or even if you bought the car towed it home and parked in your garage for a year.  The second you signed the papers to buy the car, it lost several thousands dollars in value.

Oh and if the Cruise Control is that big of a deal..buy an after market system.  It will be a heck of a lot less than $6,000.


Respond to this report!
What's this?
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory