• Report: #682255

Complaint Review: Germain Toyota

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  • Submitted: Thursday, January 13, 2011
  • Last Posting: Tuesday, January 18, 2011
  • Reported By: Bradley h. — Oakland Florida USA
Germain Toyota
13315 North Tamiami Trail Naples Florida 34110 United States of America

Germain Toyota Lies and deception. Does not honor warranty. Naples, Florida

*UPDATE by author: We did.


2Author 1Consumer 0Employee/Owner

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 We bought a 37,000.00 2005 used Cadillac XLR with 10,000 miles on it from Germain Toyota, salesman Rick Essig. 10K miles!  We also paid $1,400.00 for the Gold Plus warranty.  We were told by management and Rick Essig that the car came with a bumper to bumper warranty for 90 days.  The warranty we bought we were told covered everything except normal items like brakes, wipers ect, fair enough. NOT!  On the way home from buying the car a warning light came on that the sensor on the tire was not working. Took the car to Cadillac and were told $370.00 for the repair.  Called Germain Toyota the dealer and were told by Jamie the GM they would not cover any repairs and it was just too bad. Deal with it.  The $1,400.00 warranty also does not cover the repair so we are out $370.00 in the first five minutes of owning the car.  Germain Toyota is your standard car dealer who would rob their own Mother for a buck.  Beware, these guys at Germain Toyota are going to screw you any way they can.

Germain Toyota is a Rip-Off!

 

 

 


 

 

 

This report was posted on Ripoff Report on 1/13/2011 1:57:04 PM and is a permanent record located here: http://www.ripoffreport.com/auto-dealers/germain-toyota/germain-toyota-lies-and-decep-7d476.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Bradley H., You can cancel your extended warranty now and....

AUTHOR: Karl - Highlands Ranch (USA)

get a refund for a portion of the remaining warranty, if you'd like. Simply contact the warranty company and tell them you want to cancel, and receive a refund. (Pro-rated, of course.)

Let's face it, what good is having that warranty, right? Any money recouped from that warranty is better than nothing, correct? You can also go back into the dealership and have the finance manager who you worked with call the warranty company and help you to cancel it.

***VERY IMPORTANT: Make sure that YOU get the refund check from the warranty company, and it isn't sent to Germain Toyota, okay? Get everything in writing! And make sure you also talk to the person at the warranty company if you decide to go back into the dealership.

Good luck to you, & keep us posted. 


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#2 Update By Author

We did.

AUTHOR: Bradley h. - Oakland (USA)

 We contacted the Warranty Co. and we are getting a full refund.

We will also see to it that the entire web knows not to do business with these thieves.


I am a web designer and know how to make the top of search engines. Let the fun begin.


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