• Report: #46647

Complaint Review: JD Byrider

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  • Submitted: Sunday, February 23, 2003
  • Last Posting: Wednesday, July 07, 2004
  • Reported By:Poseyville Indiana
JD Byrider
2116 First Ave. Evansville Indiana 47710 U.S.A.

JD Byrider Ripoff ripoff Evansville Indiana


1Author 1Consumer 0Employee/Owner

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I purchased a 1995 Ford Contour GL from JD Byrider in Evansville, IN on 11/21/2002. The total amount financed for the car was $8212.95 which is $3697.95 over the Kelly Blue Book retail value. So I was tipped off from day one.

A week and a half later I started having problems with the car and had to have it towed in to JD Byrider's service department a total of five times to date. I was charged $ 75.00 for the first towing bill, but was not charged for the other four. According to the envoice I recieved on 12/09/2002 they repalced a dpfe hose, egr hose and rear catalytic converter. I was not charged for the repairs.

On 01/29/2003 I recieved an invoice stating that they replaced the spark plugs, water pump, spark plug wires, temperature sensor and dpf sensor. I was not charged for these repairs either.

On 02/06/2003 I recieved an invoice stating that they replaced the control module with a used one. I was not charged for this repair.

On 02/22/2003 I picked up the car but didn't recieve an invoice.
The service manager just stated that they had a local Ford dealership (Town and Country Ford) replace the spark plugs again.

On 02/23/2003 I was attemting to start the car to go home and the car refused to start again. This is the same problem I've been having since 12/09/2002. I've spoken with JD Byrider's General Manager (Scott Reiners)on 02/07/2003 and he stated that he would do whatever it takes to get my car running but that I couldn't turn the car back in or trade it for another one of their cars.

I have been lied to from day one, I've missed work because I couldn't find a ride, I've had to inconvenience my family and friends numerous times and the bottom line is that I'm paying $280.00 a month for a car I can't drive.

Eric
Poseyville, Indiana
U.S.A.

This report was posted on Ripoff Report on 2/23/2003 7:41:54 PM and is a permanent record located here: http://www.ripoffreport.com/auto-dealers/jd-byrider/jd-byrider-ripoff-ripoff-evans-cceam.htm.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

Their is Good and Bad in every situation

AUTHOR: Shaun - Henderson (U.S.A.)

First let me say that I am an Evangelist and would never compromise my relationship with God, for any Job. As an employee of Byrider in Henderson KY, I feel that JD Byrider has the best program in the business.

You always here of customers who paid 3000-4000 more than Book, and yes byrider does have a standard markup, however your (the Customer) current credit situation is not byriders fault, and what we offer our customers in way of credit rebuilding, 18 month 18,000 mile service contract, free road side assistance, Carfax Guarantee, ect.

My experiance is that for every 100 completely satisfied customers their are a hand full of dissatisfied customers, and those minority of customers who are not happy, just bash the company, as if we sold them a bad car, or they are the only one who is paying too much for their car, or what ever the case is.

My solution, pay your bills and you wont be in a situation that you have to pay 3000 more than the car is worth and you wont pay a high intrest rate. As a man of God I belive in this program, it does work, if the customer is willing to work with us.
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